Lead Infrastructure Engineer

Job Description
Join a dynamic team where your expertise in infrastructure engineering will drive impactful solutions and advance your career.
As a Lead Infrastructure Engineer at JPMorgan Chase in the Egress team, you will design and deliver robust proxy infrastructure solutions that support critical business needs.. You will collaborate with technologists to drive innovation, ensure security, and enable business growth in a stable and resilient environment.
Job responsibilities

• Manage client and stakeholder relationships, including consultations and expectation setting
• Contribute to process improvement by updating documentation and runbooks
• Provide advanced troubleshooting and support for proxy issues
• Collaborate with IT and business teams to align proxy solutions with organizational goals
• Build standardized change implementation templates to improve change management
• Mentor and provide technical guidance to team members

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• 8+ years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC).
• Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc
• Ability to build, test and deploy proxy-based security solutions
• Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation
• Good understanding of REST API and container-based deployment models.
• Proficient in use of SEIM tools for investigate purposes
• Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks.
• Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.
• Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
• Demonstrated leadership and collaboration skills in a large enterprise environment

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies
• Experience with version and revision control practices
• Flexible to work off hours and weekends in a 24x7 on-call rotation

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.