Big challenges need bold thinkers.
If you’re someone who sees problems as opportunities, you’ll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we’ve tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.
At RESPEC, you’ll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.
We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you’ll fit right in.
We do not accept unsolicited resumes from third-party recruiters.
Job DescriptionThe Lead Human Factors Engineer (HFE) ensures that the OCI’s digital solutions are designed for the "human in the loop." This role focuses on reducing clinician burnout and preventing medical errors caused by poor system usability or fragmented workflows.
Detailed Scope of Work & PWS Alignment:
- Usability Metrics & Performance Assessment: Conduct performance assessments using simulation. Establish usability metrics and recommend design enhancements for clinical tools.
- Latent Issue Identification: Analyze policy and aggregate process performance to identify latent issues likely to evade standard unit testing of workflows or tools.
- Human-Centered Design (HCD) Promotion: Promote HCD methods and practices across the VA. Ensure that design changes are visualized and tested for their impact on all user personas.
- Agile Collaboration: Participate in live demo calls and react to participant feedback during user sessions to identify and resolve human factor issues in real-time.
Advanced Technical Proficiencies:
- Methods: Mastery of HFE methods, usability studies, and statistical analysis.
- Standards: Thorough understanding of NIST and ISO standards for healthcare usability.
- Psychology: Expertise in organizational psychology and cognitive load theory.
Education: Master’s Degree in HFE or related field.
Experience: 10 years in HFE research and application.
Additional InformationWork Arrangement
- Remote
Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.
Featured benefits include:
- Flexible Work Schedules
- Paid Parental Leave
- 401(k) & ESOP (with company match up to 4%)
- Professional Development and Training
- Tuition Reimbursement
- Employee Assistance Program
- Medical/Dental/Vision Insurance Plans
Equal Opportunity Employer, including veterans and individuals with disabilities. All your information will be kept confidential according to EEO guidelines.
All your information will be kept confidential according to EEO guidelines.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Master's Degree in HFE or related field
- 10 years in HFE research and application
- Expertise in organizational psychology and cognitive load theory
- Mastery of HFE methods and usability studies
- Thorough understanding of NIST and ISO standards for healthcare usability
RESPEC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RESPEC and has not been reviewed or approved by RESPEC.
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Retirement Support — - Retirement Support: Retirement benefits are positioned as a meaningful part of total rewards through the combination of an ESOP and a 401(k). Long-term wealth-building potential is emphasized as a differentiator versus base-salary-only comparisons.
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Healthcare Strength — - Healthcare Strength: Core medical, dental, and vision coverage is presented as a standard, comprehensive foundation. Additional protection coverage (life and disability) is also included, strengthening the overall benefits stack.
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Fair & Transparent Compensation — - Fair & Transparent Compensation: Pay is characterized as generally fair-to-good when viewed across roles and in combination with total rewards. Clear salary ranges appearing in some job postings further support expectations-setting for certain positions.
RESPEC Insights
What We Do
In a world where one superhero can handle almost any problem, our entire team of award-winning technology experts is on a mission to make your business better. With extra vision to see solutions that others can’t and vast knowledge to bridge the gaps that others don’t, we’re transformers with the know-how to solve the world’s hardest problems. At RESPEC, we thrive on technology and making our clients successful. This is why we do what we do. From the depths of a cavern to the heights of a volcano, from an antiquated computer system to a business in dire need of re-engineering, our technical and business experts find solutions for extreme situations... like the time we cleansed and migrated 100 million rows of legacy data or the time we protected Mt. Rushmore. Know-How is Everything. We use our resourcefulness and vast experience to solve problems. It’s called know-how. And when you have it, problems aren’t problems at all. Know-how defines the core of who we are. It is how our clients see us. Know-how speaks to ingenuity, aptitude, and skill—it is not merely knowledge; it is knowledge on how to get things done. Imagine having access to a think tank with hundreds of diversely talented engineers, scientists, programmers, and developers under one roof—that’s RESPEC. Each team member is highly trained and skilled in understanding and applying the laws of a specific universe to solve any kind of problem. That’s why we have to talk about our team in terms of superheroes.
