Regional HR Manager

Reposted 28 Days Ago
Be an Early Applicant
Hiring Remotely in Malaysia
Remote or Hybrid
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
Lead global HR operations for a rapidly growing fintech, owning lifecycle processes, payroll coordination, compliance, HR systems, EOR/vendor management, process automation, and team development to ensure scalable, audit-ready HR operations across multiple countries.
Summary Generated by Built In
About ActAI

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

 
About the Role

You will lead HR Operations for ActAI's global team.

You will own the operational foundation that supports employees across multiple countries, ensuring HR processes are accurate, compliant, and scalable as the company grows.

This is a hands-on role. You will build and improve HR processes, manage global HR operations, and work with local partners and vendors to ensure a consistent employee experience across different markets.

 
What You Will Be Doing
  • Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding

  • Build and improve HR processes, policies, and SOPs that can scale across multiple countries

  • Oversee global HR systems, employee records, reporting, and data governance

  • Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable

  • Ensure HR operations remain accurate, compliant, and audit-ready across all locations

  • Improve operational efficiency through process redesign, automation, and system improvements

  • Lead and develop the HR Operations function while partnering with leadership to support global expansion

 
What You Will Need
  • 7+ years of experience in HR Operations, People Operations, or HR Administration

  • Experience supporting employees across multiple countries or regions

  • Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance

  • Experience building and improving HR processes in a fast-growing company

  • Strong operational mindset with high attention to detail

  • Comfortable balancing hands-on execution with process improvement

  • Strong communication and stakeholder management skills

  • Ability to work across different countries, cultures, and time zones

 
Location

This is a remote role. We hire globally and work across multiple countries and time zones.

Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.

 
Language

English is our main working language across global teams. Strong English communication is required.

 
Interview Process

Our process is designed to move fast:

1. Online assessment or practical task

2. Role-specific interview

3. CEO / final round


For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills Required

  • 7+ years of experience in HR Operations, People Operations, or HR Administration
  • Experience supporting employees across multiple countries or regions
  • Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance
  • Experience building and improving HR processes in a fast-growing company
  • Strong operational mindset with high attention to detail
  • Comfortable balancing hands-on execution with process improvement
  • Strong communication and stakeholder management skills
  • Ability to work across different countries, cultures, and time zones
  • Must be based in China
  • Strong English communication
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The Company
HQ: Petaling Jaya
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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