Office location: Cambridge, UK – This position offers flexible working options, including predominantly remote work. However, applicants should be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.
Are you a data-driven leader who wants to transform player behaviour into meaningful insights that shape the future of one of the world's most iconic MMORPGs?
As Lead Analyst on Old School RuneScape, you'll lead a team of analysts responsible for uncovering the insights that drive better player experiences, smarter product decisions, and long-term business success. Working closely with Product, Design, Engineering, and senior leadership, you'll help shape the roadmap of Old School RuneScape by turning complex data into clear, actionable recommendations.
This is a highly influential role where you'll combine technical expertise, analytical thinking, and leadership to ensure data sits at the heart of decision-making across one of gaming's most successful live service titles.
What you'll be doing:
- Lead, mentor, and develop a team of Product Analysts, fostering a culture of curiosity, collaboration, and analytical excellence.
- Build strong relationships with Old School RuneScape teams to develop a deep understanding of product strategy, player needs, and business priorities.
- Deliver insights and business intelligence that directly influence product strategy, feature development, and roadmap planning.
- Transform complex datasets into clear recommendations that support better decision-making across Product, Design, and Leadership.
- Query, analyse, and interpret large datasets to uncover opportunities to improve player engagement, retention, and overall game experience.
- Partner closely with Engineering and Design teams to develop and enhance game telemetry and data collection.
- Collaborate with central Data teams to define data requirements and contribute to the evolution of shared data products.
- Develop deep knowledge of Old School RuneScape's gameplay systems, mechanics, and player behaviours to provide meaningful context to analysis.
- Champion data-driven thinking across the game team and promote best practices in analytics and reporting.
What we're looking for:
- Experience leading or mentoring analysts within an analytics, business intelligence, or data-focused environment.
- Strong SQL skills and experience working with large datasets and data cleansing techniques.
- A demonstrable understanding of video game player behaviours, particularly in MMORPGs.
- Familiarity with modern data platforms and architectures such as AWS, Snowflake, and OLAP technologies.
- Experience using data visualisation tools such as Tableau, Power BI, or similar.
- Strong analytical and problem-solving skills with the ability to communicate complex findings clearly to both technical and non-technical stakeholders.
- Excellent stakeholder management skills and the ability to influence decision-making across multiple disciplines.
What we offer:
When you join Jagex you can look forward to a generous Perks & Benefits package including:
- Private Healthcare, including Dental Plan.
- Minimum 6% Pension contributions.
- Employee Assistance Programme & onsite Counselling.
- Life Insurance.
- Discretionary annual performance bonus.
- Enhanced family leave policies from day 1.
- Flexible working hours.
- 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!
Inclusion & Accessibility Statement
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.
If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.
About Jagex:
We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.
As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.
Headquartered in Cambridge, United Kingdom, We are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.
Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.
If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.
Skills Required
- Experience leading or mentoring analysts within an analytics, business intelligence, or data-focused environment.
- Strong SQL skills and experience working with large datasets and data cleansing techniques.
- A demonstrable understanding of video game player behaviours, particularly in MMORPGs.
- Familiarity with modern data platforms and architectures such as AWS, Snowflake, and OLAP technologies.
- Experience using data visualisation tools such as Tableau, Power BI, or similar.
- Strong analytical and problem-solving skills with the ability to communicate complex findings clearly to technical and non-technical stakeholders.
- Excellent stakeholder management skills and the ability to influence decision-making across multiple disciplines.
What We Do
A leader in creating deep and engaging forever games on PC, Console & Mobile that empower our communities. Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers. Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 300 million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds. Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped. Jagex has added to its skill set with the acquisitions of Pipeworks and Gamepires in 2022, bringing our expertise to titles such as SCUM, helping to make SCUM a forever game. It also works with external partners on products such as Melvor Idle and This Means Warp; bringing these titles to new and existing audiences. Jagex employs more than 600 people at its Cambridge headquarters and around the world at Pipeworks in North America, and Gamepires in Europe. We’re always on the hunt for talented people to work across the business, to help the company to achieve its goals.
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