Essential Responsibilities
- Utilize effective loss prevention techniques to collect on home equity accounts, consumer loans, including Auto, RV, secured, unsecured and credit cards.
- Review, analyze and propose subsequent actions for real estate secured accounts, including foreclosure ensuring adherence to applicable compliance and regulatory requirements.
- Prepare or execute legal documents and provide recommendations for initiating legal actions including replevins and suits.
- Ensure status updates with the attorney or vendor network to meet expectations and collaborate on innovative methods to locate units and or members.
- Coordinate with legal teams, third party collection agencies and repossession vendors to ensure that efforts and goals are achieved.
- Manage invoicing from repossession vendors and attorneys, ensuring accuracy and timely remittances.
- Ensure accurate understanding and proactive management of charged-off inventory, while addressing members' questions or concerns.
- Support with designing and implementing system enhancements, such as new reports, queues, views, while managing communication for successful project resolution.
- Engage with internal partners to accomplish department and organizational goals and participate in new innovative projects to improve efficient servicing operations and the success of the strategy.
- Document process improvements via training materials, procedures, and workflow. Act as subject matter expert and contact for complex escalations and skip tracing resolutions.
Education
- Minimum - High School or Equivalent
- Preferred - 4 Year Bachelors Degree in Business, Finance or Related
Years of Experience
5 Years Collections, loss mitigation, repossession, foreclosure or related
Compensation & Benefits:
Typical hiring range: $47,600 - $74,000 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
- Work from home up to 3 days a week
- Paid parental leave
- Employee discount programs
- Time off including paid personal and sick days
- 11 paid holidays
- Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
What the Team is Saying
Alliant Credit Union Compensation & Benefits Highlights
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Retirement Support — Retirement benefits are described as robust, including a 401(k) plan with a 100% match on the first 5% of pay and immediate vesting through Fidelity. Feedback suggests this structure provides strong long-term savings support from day one.
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Leave & Time Off Breadth — Paid time off is characterized as generous, with 21–31 days of PTO by tenure, 11 paid U.S. bank holidays, and dedicated volunteer time. Senior leaders may also have Flexible Time Off (unlimited), adding further flexibility at higher levels.
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Healthcare Strength — Health coverage includes two medical plan options and dental, with company‑paid vision benefits and employer HSA contributions when a medical plan is elected. Feedback suggests the breadth of core health coverage is comprehensive for a midsize financial employer.
Alliant Credit Union Insights
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What We Do
Alliant is unlike any other financial institution — a digital credit union that wows our members. We’re boldly disrupting banking norms to do good for our members, employees and communities. With 90 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. Our industry-leading financial products, seamless digital experiences and exceptional customer service make banking simpler for our 900,000+ members. Fully digital, fully human and full of possibility, we work to provide our members with experiences that redefine the financial industry, challenge the status quo and unleash brilliance.
Why Work With Us
Our employees enjoy a hybrid schedule, allowing for flexible remote work and purpose-driven, outcome-focused onsite opportunities. Driven by Alliant's guiding principles and values, employees across all teams build together to provide our members with industry-leading financial products, seamless digital experiences & exceptional customer service.
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Alliant Credit Union Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Alliant offers a purpose-driven, outcome-focused hybrid workplace model.
