Lead Experience Designer (1-Year Fixed Term)

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Hiring Remotely in Bangkok, Phra Nakhon, Bangkok
Remote
Software
Why does Thoughtworks exist? To create an extraordinary impact on the world through our culture & technology excellence.
The Role

"This position is offered as a fixed-term employment contract and will automatically conclude at the end of the contract period unless renewed. Renewal is subject to business needs and performance under Thailand's labor law"

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.

Job responsibilities
  • You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services.
  • Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems.
  • You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level.
  • Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests in order to clearly present your methods to your client and teammates.
  • Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers.
  • Ensure that project scope, risks and updates are regularly assessed and communicated.
  • Balance client and Thoughtworker expectations by clearly communicating experience design deliverables.
  • Extend your expertise to teammates by providing on-the-job training and support on all aspects of experience design methods and tools.
  • Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more.
Job qualifications
Technical Skills
  • You're well versed in all things experience design with specialities in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other design-related disciplines.
  • You're comfortable leading and advising research activities on experience design projects, employing different methods such as contextual inquiry, moderated interviews, experiments, user testing, etc.
Professional Skills
  • You bring an inspiring, unique approach to product design and love facilitating client brainstorms and internal sessions with your team.
  • You're happy to design solo or collaborate with designers/developers to create a wide range of experience design deliverables.
  • A keen interest in helping others grow in their design skills and capabilities.
  • You can easily liaise between clients and other key stakeholders throughout projects, ensuring buy-in and gaining trust along the way.
  • A knack for communicating and defining project roles to your design teammates with the ability to build confidence in others.
  • A passion for contributing to the growing experience design community at Thoughtworks through peer reviews, expanding design teams' understanding of group dynamics and ensuring consistency in the quality of design.

Please share a portfolio link that showcases your expertise in digital products – web and mobile. Enterprise / SaaS experience in your field is preferred.

Other things to know
Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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The Company
HQ: Chicago, IL
7,674 Employees
Year Founded: 1993

What We Do

We are a leading global technology consultancy that integrates strategy, design and software engineering to enable enterprises and technology disruptors across the globe to thrive as modern digital businesses.

Why Work With Us

As technologists, we have a unique role to play in how technology should benefit all of society, pursuing a more equitable future. Part of that role is to continuously educate ourselves on the issues that matter to the causes we believe in. We recognize our privilege and strive to see the world from the perspective of the most vulnerable.

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