What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
What you will do
Open for Hanoi and Ho Chi Minh City
We are looking for a seasoned Process Engineering Lead to shape and elevate our end-to-end logistics operations across First Mile, Middle Mile, and Last Mile.
In this role, First Mile and Last Mile refer to courier depot operations, while Middle Mile focuses on airport gateway and hub operations.
In this strategic role, you will serve as a trusted advisor, driving operational excellence across ground movement, gate planning, and road network optimization.
This role requires strong expertise in Middle Mile operations, along with experience across First Mile, Last Mile, or other engineering disciplines to ensure a holistic and integrated network approach.
You will influence how we design, optimize, and future-proof our operations, ensuring seamless connectivity, resilience, and best-in-class performance across our network.
Lead ground movement and engineering activities, ensuring efficient utilization of airport facilities, smooth aircraft movement, and timely turnaround of flights to minimize delays. (trucking responsible)
Provide expert support for ground network and commercial airlift implementation, overseeing the development and execution of plans to optimize ground handling processes
Develop and implement contingency plans for unforeseen events or disruptions, such as adverse weather conditions or operational emergencies, to maintain operational continuity and minimize service interruptions.
Collaborate with stakeholders across various departments and external partners to coordinate road network planning efforts, facilitating seamless transportation access to and from the airport for passengers, employees, and cargo.
Conduct thorough analysis and assessment of ground movement operations, gate utilization, and road network efficiency to identify areas for improvement and implement process enhancements for increased productivity and cost-effectiveness.
Provide technical expertise and guidance in the evaluation and selection of equipment, systems, and technologies to support ground movement, gate operations, and road network planning activities, ensuring alignment with industry standards and regulatory requirements.
Drive analysis new operating models for better service and value delivery.
Lead cross-functional teams in the development and execution of projects related to ground movement, gate planning, and road network optimization, managing timelines, budgets, and resources effectively to achieve project objectives.
Monitor and analyze key performance indicators (KPIs) related to ground operations, gate utilization, and road network performance, identifying trends, deviations, and opportunities for optimization to drive continuous improvement initiatives.
May be required to perform other duties as assigned
You will be a great fit if you
Minimum 8-10 years of relevant experience or equivalent in Industrial Engineering, Manufacturing, Supply Chain or related field
Strong leadership, communication, and problem-solving skills, would be well-suited for the Field Manager Process Engineering role in the specified context
Possess experience in airport operations management, process engineering methodologies, and project management, coupled with a strong understanding of regulatory compliance and stakeholder engagement.
Proficiency in data analysis, emergency response planning, and transportation planning principles is also essential for optimizing ground movement, gate planning, and road network operations at the airport.
Experience with Power BI, Power Automate, or other low-code tools is preferred; familiarity with programming or scripting (e.g., Python, SQL) is a plus.
Job Posting End Date:
2026-08-01Skills Required
- Bachelor's Degree in Industrial Engineering, Systems Engineering, Computer Science or related discipline
- Four years of work experience in industrial engineering, operations
FedEx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FedEx and has not been reviewed or approved by FedEx.
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Healthcare Strength — Access to medical, dental, and vision coverage is highlighted for direct FedEx roles, often with short waiting periods and eligibility for part‑timers who meet hour thresholds. Feedback suggests these plans, combined with paid parental leave, are perceived as a strong part of the package.
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Retirement Support — A company 401(k) with match is emphasized, with eligibility beginning soon after hire in many roles and current plan materials maintained centrally. Feedback suggests this steady retirement vehicle helps offset base‑pay concerns for some roles.
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Leave & Time Off Breadth — Paid time off programs that can scale to multiple weeks, plus holiday and sick time, are called out across postings. Feedback suggests this time‑off breadth provides meaningful value alongside hourly wages, especially where overtime ebbs and flows.
FedEx Insights
What We Do
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?
