Lead Engineer - Making Payments

Posted 32 Minutes Ago
Be an Early Applicant
2 Locations
Hybrid
Expert/Leader
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Lead the technical direction, architecture, development, and operational health of Xero’s global bill-payments platform. Build highly available, secure, scalable backend services, contribute hands-on production code, solve distributed fintech problems, and guide technical planning. Partner with product, security, risk, legal, and operations teams while mentoring engineers, improving reliability and observability, leading on-call practices, and promoting AI-assisted engineering workflows.
Summary Generated by Built In
The role

As a Lead Engineer in Making Payments, part of Xero's Payments Platform, you will own the technical lifecycle of bill payments: the way small businesses pay their bills and their people through Xero. When payouts land smoothly, a business's cash flow stays healthy, so your work has a real and visible effect on the customers we serve. You will set the technical direction, turn it into a clear, sequenced plan, then guide the team as they deliver it and look after the health of our systems once they are live.

You will stay hands-on, raise the bar for engineering quality, and help the team adopt AI-led ways of working. You will also coach and mentor engineers at different stages of their careers, with deep exposure to payments at scale and room to shape architecture, delivery and team capability.

The team & how they connect

You'll join Making Payments, a team of around 8 to 10 mid-level and senior engineers within the Payments Platform, looking after the bill payments experience across multiple regions as we expand our payment offerings globally. You'll collaborate closely with product, design, security, risk, legal and compliance, as well as Principal Engineers and partner teams in North America.

The technical environment and the impact

➔ Our stack: .NET (C#), AWS, Postgres and DynamoDB, with an API-first, mostly backend focus and tier 1 services that need high availability and test coverage above 90%

➔ Hard Problems, High Scale: Solve complex fintech problems: global rails, orchestration, compliance, fraud designs and more.

➔ Early Stage, Real Ownership: Define foundational systems that future revenue and product lines will depend on.

➔ Massive Impact: Shape a global payments platform critical to Xero's revenue and customer growth.

Where and how you can work

You'll be based in Sydney or Melbourne, working a hybrid model that blends time together in our modern offices with the flexibility of working from home. Boost days bring teams together to connect and collaborate in person on Wednesday’s and Thursday’s. You’ll be part of a globally distributed team across Australia and the US.

Here are some of the things we are looking for

➔ You bring hands-on experience in a senior technical role such as Staff Engineer or Tech Lead, delivering highly available, distributed backend systems at scale, ideally in payments, fintech or another regulated space.

➔ Your depth in system architecture and API design shows in secure, high-throughput services, including knowing when a synchronous API fits and when an asynchronous, event-based design serves customers better.

➔ Proficiency in at least one modern backend language (C# is a bonus, but Java, Go or C++ work too) comes with cloud-native experience, ideally AWS, and both SQL and NoSQL databases.

➔ You Go Fast by breaking complex problems into clear, actionable plans and following through, keeping security, testability, observability and on-call health front of mind.

➔ You Go Together, building trusted relationships across engineering, product, risk and operations, and coaching engineers at every stage of their careers.

➔ You Go Bold with AI, using AI tools hands-on to speed up engineering and exploring how AI can strengthen the platform.

What you'll do
  • Define and build core platform services: Lead the design and development of reliable, scalable, performant, and secure services for Xero's Payments Platform.

  • Architect the future of payments: Shape the technical foundation for Xero's money movement capabilities while unlocking new product lines.

  • Stay hands-on: Contribute directly to production code, proof-of-concepts, and technical deep dives.

  • Solve complex problems: Tackle challenging fintech and distributed systems problems with innovative solutions.

  • Drive technical excellence: Set a high bar for reliability, security, and scale through design reviews, mentoring, and best practices.

  • Collaborate cross-functionally: Partner with Product, Security, Risk, and Operations teams to translate complex business needs into resilient engineering solutions.

  • Mentor and grow engineers: Act as a role model, coach, and technical leader, fostering a culture of inclusion, collaboration, and excellence.

  • Ensure operational excellence: Lead on-call practices, build robust observability, and champion high-performance, reliable systems.

  • Drive innovation with AI: Champion the adoption of AI tools and practices across the team - from accelerating development workflows to exploring how AI capabilities can strengthen the platform.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Skills Required

  • Hands-on experience in a senior technical role such as Staff Engineer or Tech Lead
  • Experience delivering highly available, distributed backend systems at scale
  • Depth in system architecture and API design
  • Experience designing secure, high-throughput services
  • Proficiency in at least one modern backend programming language
  • Cloud-native engineering experience
  • Experience with both SQL and NoSQL databases
  • Ability to create actionable technical plans and prioritize security, testability, observability, and on-call health
  • Ability to collaborate across engineering, product, risk, and operations teams
  • Experience coaching and mentoring engineers
  • Experience with payments, fintech, or another regulated industry
  • Proficiency with C#
  • Experience with AWS
  • Experience using AI tools in engineering workflows

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is portrayed as substantial, combining 21 days of PTO with added wellbeing days, “Xtra” leave, and a year‑end shutdown. Feedback suggests this breadth of time away is a standout element of the package.
  • Parental & Family Support — Up to 26 weeks of paid parental leave for primary caregivers and six weeks of partner leave are highlighted, with pay top‑ups to 100% in some cases. Feedback suggests these policies are viewed as a meaningful family support.
  • Healthcare Strength — Access to subsidized medical plans (PPO, HMO, HSA) plus dental and vision is consistently described. Feedback suggests health coverage is generally regarded positively.

Xero Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Mateo, CA
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Work flexibly, thrive fully at Xero. Flexible working at Xero covers a wide range of formal and informal arrangements, and we have offices across Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
Company Office Image
HQSan Mateo, CA
Company Office Image
HQWellington, NZ
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne
London, GB
Napier, NZ
New York, New York
Singapore
Sydney, NSW
Toronto, Ontario
Vancouver, BC.
Learn more

Similar Jobs

Xero Logo Xero

Consultant

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Melbourne, Victoria, AUS
4500 Employees

Xero Logo Xero

Accounting Professional? Discover a new career in SaaS Sales with Xero

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Melbourne, Victoria, AUS
4500 Employees

Xero Logo Xero

Employee Journey Lead

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Melbourne, Victoria, AUS
4500 Employees

Xero Logo Xero

Senior Payroll Systems Specialist

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Melbourne, Victoria, AUS
4500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account