Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!
About this role:
Wells Fargo is seeking a strategic, solution-oriented product leader to serve as the Lead Digital Product Manager for Pega Case Management within the Chief Operating Office AI Center of Excellence. In this role, you will modernize cross-COO workflows and scale reusable case management and automation capabilities to improve operational speed, consistency, and effectiveness.
What You Will Do:
Workflow Strategy & Delivery
- Redesign cross-COO workflows and remove friction through automation and AI.
- Partner with senior leaders to prioritize high-value modernization opportunities and improve execution and experience.
- Translate priorities into a multi-year roadmap with clear sequencing and measurable outcomes.
- Define what Pega Generative AI features to use to drive reliable, repeatable impact.
Workflow Product Leadership
- Co-own the roadmap for shared workflow and AI products used across COO teams.
- Prioritize what gets built next based on business value, urgency, and how broadly it can be reused.
- Drive delivery across product, engineering, and operations, keeping work on track, quality high, and results measurable.
Executive & Cross-Functional Alignment
- Serve as the day-to-day bridge between business teams, engineering, enterprise architecture, and key partners.
- Turn complex inputs into clear recommendations and tradeoffs that executives and non-technical stakeholders can act on.
- Build shared ownership across teams from intake through rollout and adoption.
Required Qualifications
- 5+ years of digital product management experience, or equivalent work experience, training, military experience, or education.
Desired Qualifications
- Deep Pega expertise (Lead System Architect or System Architect certification) with proven delivery of enterprise-scale, horizontal case management and workflow automation.
- Strategy/management consulting background (Big 4 or equivalent) leading implementations and end-to-end client engagements, coordinating stakeholders, plans, and delivery across teams.
- Executive presence with a product mindset. Creates the vision, sets direction, influences senior leaders, and drives delivery to measurable result
Job Expectations:
- This position is not eligible for Visa sponsorship.
- Ability to work on site in a hybrid role.
- Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
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Retirement Support — A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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