What you'll do
- Qualitative research - You'll make use of a broad range of qualitative methods on large and complex projects. You’ll design and conduct effective interviews to uncover rich, meaningful insights and generate informative data.
- Quantitative Research - Bringing years of experience on complex quantitative studies, you’re confident crafting insightful surveys and harnessing data to recognise trends.
- Process & planning - Leveraging your strong planning skills, you’ll prioritise tasks, manage constraints, communicate progress, proactively manage change, and mitigate issues.
- Scoping work - You’ll proactively seek to understand the business context and interrogate research requests in order to pragmatically apply the appropriate research approach.
- Data analysis and interpretation - You’re skilled in identifying patterns, interpreting findings and generating new hypotheses. Collaborating across teams, you'll connect data and draw holistic conclusions.
- Communicate and influence - You'll craft concise, compelling presentations and confidently deliver clear, actionable recommendations that influence senior stakeholders and shape roadmaps and strategy.
- Practice improvement - You'll lead initiatives to improve the research practice. Advocating for research across the organisation, you’ll build capability beyond the team, and champion ethical and inclusive research.
What you'll bring with you
- A degree or training in a Design Research course — or equivalent work experience.
- A portfolio of work that demonstrates high-quality and influential communication of insights, highlighting the business impact and taking ownership of reaching business outcomes.
- Excellent communication and stakeholder management skills, with the ability to articulate design decisions and influence product strategy.
- A deep understanding of user-centred design principles and a passion for creating intuitive and engaging experiences.
- Proven experience coaching and mentoring design teams, fostering a collaborative and high-performing environment.
- Ideally, experience working in a fast paced, agile product environment.
Top Skills
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
