Lead Data Steward

Job Summary

Lead Data Steward – Insulet Global Business Services (IGBS)
Reports to: Global Service Owner – Data Stewardship
Location: Guadalajara Midtown (Hybrid)
Position Overview
At Insulet, the makers of Omnipod, we are dedicated to our purpose – to improve the lives of people with diabetes. As we continue to grow and scale, we are investing in enterprise data governance and master data management capabilities to strengthen our data foundations across priority domains.
As part of this effort, Insulet Global Business Services (IGBS) is establishing a Data Stewardship capability to provide ongoing stewardship, data quality, and governance support across the enterprise. The Lead Data Steward will play a key role in activating this capability within assigned domains by translating governance standards into effective day-to-day operational practice.
We are seeking an experienced Lead Data Steward to coordinate stewardship execution across assigned priority domains and drive consistent application of governance standards in day-to-day operations. This role will partner closely with Data Owners, business stakeholders, enterprise data governance partners, and technology teams to improve data quality, enable standards adoption, address data management challenges, and manage key master data lifecycle activities.
The successful candidate will bring strong experience in master data and data stewardship, with proven delivery in complex, cross-functional environments where governance maturity and tooling are still evolving. This individual will help establish trusted ways of working, support stakeholders in understanding governance roles, standards, and accountabilities, and drive adoption of consistent data management practices as the Data Stewardship capability continues to mature.
Main Responsibilities
Support Data Owner and Domain Stewardship
• Support the Data Owner in the day-to-day stewardship of assigned priority domains, including preparing materials for governance forums and escalating priorities, risks, and decisions as needed.
• Coordinate stewardship activities across assigned priority domains such as HCP, Patient, and Product, and build deep domain expertise.
• Coordinate stewardship activities and supporting resources across assigned priority domains to ensure consistent execution and follow-through.
Maintain Domain Master Data and Data Quality
• Coordinate master data lifecycle activities, including create, update, deactivate, approval workflows, and mass update requests, in line with agreed standards and controls.
• Define, monitor, and report domain data quality measures and stewardship performance indicators, and drive remediation where needed.
• Coordinate one-time and ongoing data cleansing and improvement activities in partnership with business and technology teams.
Governance Operations
• Coordinate the domain council and governance cadence for assigned priority domains, including tracking actions and follow-through on agreed decisions.
• Manage data quality exceptions, recurring issue reviews, and root-cause discussions to strengthen controls and prevent repeat issues.
• Track and publish governance KPIs with the Data Owner to support visibility, accountability, and better decisions.
Governance Standards and Controls
• Apply enterprise governance policies, standards, and controls within assigned priority domains and translate them into effective ways of working.
• Maintain domain standards, process documentation, controls, data definitions, and metadata in governance tools such as Atlan.
• Help reinforce role clarity, decision rights, and accountability within the domain, including agreed controls for privacy, security, and regulatory requirements.
Stakeholder Enablement and Change Adoption
• Partner with Data Owners, users, and cross-functional stakeholders to build understanding of governance roles, stewardship expectations, and domain standards.
• Deliver training, communications, and practical guidance to support adoption of agreed data practices and one accountable way of working.
• Demonstrate strong communication and English-language articulation skills to support stakeholder engagement, cross-functional facilitation, and adoption of governance practices across the organization.
Systems, Tooling, and Continuous Improvement
• Partner with platform and IT teams on system changes, data model updates, metadata maintenance, and stewardship requirements. Strong working knowledge of Salesforce and related master data processes is expected.
• Operate effectively in environments where governance maturity and MDM tooling are still evolving, using practical interim controls where needed.
• Maintain a domain improvement backlog and identify recurring pain points and practical improvements that strengthen data quality, control, and user experience over time.
Education and Experience
• Bachelor’s degree in a relevant analytical, technical, or business discipline, such as Data Science, Computer Science, Business Administration, or a related field.
• A master’s degree in a related field would be an advantage.
• 6–10 years of experience in data management, data governance, data stewardship, or master data management.
• Demonstrated delivery and a strong track record in complex, cross-functional environments.
• Experience implementing and supporting data governance frameworks, standards, and controls.
• Experience with data quality management, data standards, data lineage, metadata, and data privacy or regulatory requirements.
• Experience supporting Data Owners and working with business and technology stakeholders to improve data quality and strengthen governance practices.
• Experience working in a global business services team and/or commercial services organization is preferred.
Preferred Skills and Competencies
• Business acumen. Ability to demonstrate an understanding of how data supports business objectives and business processes, and how data is used for analytics, reporting, and decision-making.
• Technical skills. Knowledge of the core data repositories for the domain, including Salesforce, and core data management systems such as Databricks, MuleSoft, Salesforce Lightning, and Atlan.
• Data governance. Experience implementing and managing data governance frameworks, standards, controls, and stewardship practices.
• Data quality management. Knowledge of data quality assessment, exception management, and improvement techniques.
• Communication and collaboration. Ability to work effectively with stakeholders at all levels of the organization, including Director and VP level, and to communicate clearly across business, process, and technology teams. Strong English-language articulation is essential.
• Problem solving and adaptability. Ability to address and solve complex data-related issues, guide stakeholders through change effectively, and remain current with evolving tools and methods in a fast-moving data environment.

Job Title:    Senior Manager, Global HR Analytics
Department:    8540 HR Shared Services    
FLSA Status:     Exempt
    

Position Overview: 
The Senior Manager, Global HR Technology will play a key role in managing our people (HR) analytics transformation roadmap to enable the insights our people leaders need worldwide to create a great place to work (attract, hire, develop, grow, and retain). Reporting to Sr. Director, HR Service Delivery and Operations, this role will help scale the organization globally through companywide reporting and insights and partner with key stakeholders across the organization to focus on developing and maintaining substantial analytics to make evidence-based decisions and support the alignment of People and Business strategies.

Responsibilities: 
•    Builds, leads, and maintains a strong and growing Human Capital Analytics team responsible for implementing and maintaining people reporting and analytics. Evolve the “way of working” for the HR Analytics function to embed an “Agile” and “Continuous Improvement” approach within the team’s practices to intake, prioritize, align sprints, deploy, and refine work over time.
•    Build out end-to-end solutions for data analytics and collaborate with various stakeholders across HR and the business to understand and report on people insights across the employee life-cycle. 
•    Generates insights to support executive presentations and documentation and creates executive-ready analytics deliverables (e.g., reports, PPTs). Effectively communicate findings to audiences of various technical ability and seniority.
•    Project manages data deliverables that cross multiple people analytics service offerings-teams. Analyze and integrate large data sets that yield valuable organizational and divisional insights.
•    Develops deep expertise in data critical to HR systems / processes to generate insights on presentations and documentation to various levels of stakeholders. Advises on key opportunities discovered by data and bring data into the discussion. Stays abreast of and advises on external analytical trends and technologies in the HR analytics field. 
•    Help with improving the data privacy and security and demonstrate judicious use of sensitive People data. Develop measurement frameworks and collaborate with key stakeholders to ensure consistent definitions and segmentation of metrics.

Education and Experience:

Minimum Requirements:
•    BA/BS degree or equivalent experience
•    10+ years of experience with a combination of HR data, technology (including Workday HCM), and project management experience.
•    Strong understanding of the importance of data integrity and reliability, testing of system changes, report writing, and analyzing data flows for process improvement opportunities

Skills/Competencies: 
•    Strong project management skills - prioritize work in a disciplined and rigorous manner, equally exhibiting “big picture” thinking and attention to detail, with an unflappable willingness to lead through change in a fast-paced environment
•    Experience with cloud-based people analytics software
•    Experience leading people  through influence and managing a high-performing team 
•    Experience conducting quantitative & qualitative research in an applied setting and analyzing data from surveys or experimental research 
•    Experience translating technical information for non-technical audiences. An analytical creative who turns feedback into action -- you know you need data to tell the story, but that data doesn’t tell a story on its own
•    Be responsible to present projects plans, technical roadmaps, risks and recommendations to senior business leaders and stakeholders
•    Demonstrate excellent written, verbal and presentation skills including communicating technical content to a range of audiences
•    Be a proactive, motivated self-starter, maintaining discipline and focus in managing long term initiatives without close supervision
•    Demonstrate an aptitude for building and maintaining trusted relationships with customers and teams within a global environment
•    Show effective interpersonal and leadership skills with the ability to influence teams, customers and stakeholders
•    Have good knowledge of project and program management methodology and techniques such as Agile, Scrum or Kanban
•    Passion for problem-solving and continuous improvement.
•    Advanced skills in MS Office, including PowerPoint and Excel
•    Demonstrated experience handling confidential information and critical business processes
•    Knowledge of laws, regulations, and statutes related to employment, benefits, and payroll
•    Sound judgment when working through complex issues

Physical Requirements:
•    General office environment may sit for long periods of time.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.