The Role
Leads data science, advanced analytics, reporting governance, and AI initiatives. Responsibilities include predictive and statistical modeling, trend analysis, executive reporting, metric standardization, data quality, enterprise reporting architecture, generative AI, conversational analytics, RAG, prompt evaluation, responsible AI, and translating technical insights for senior stakeholders.
Summary Generated by Built In
Requisition Number: 2384534
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Reporting Governance
- Data governance and stewardship
- Metric standardization and control
- Data quality management
- Enterprise reporting architecture
- Advanced Analytics
- Trend analysis
- Predictive analytics
- Statistical modeling
- Insight generation and storytelling
- Artificial Intelligence
- Generative AI applications
- AI-assisted reporting
- Conversational analytics
- LLMs and Generative AI
- Retrieval-Augmented Generation (RAG)
- Semantic search
- Conversational AI
- AI agent workflows
- Prompt engineering and evaluation
- AI quality measurement
- Responsible AI practices
- Hallucination mitigation and grounding techniques
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree in Data Science, Analytics, Statistics, Mathematics, Computer Science, Engineering, Information Systems, or related field
- 7+ years of experience in data science, advanced analytics, business intelligence, reporting, or related disciplines
- 5+ years of experience developing executive-level reporting and decision-support solutions
- Experience with Power BI, Tableau, or comparable business intelligence platforms
- Experience working with large, complex datasets and multiple data sources
- Experience building reporting governance frameworks, metric definitions, and data quality processes
- Experience leveraging AI, machine learning, generative AI, or advanced automation technologies in analytics environments
- Advanced proficiency in SQL, Python and data analysis techniques
- Proven solid analytical and problem-solving skills with the ability to translate technical findings into business language
- Proven solid written and verbal communication skills with the ability to influence senior stakeholders
Preferred Qualifications:
- Master's degree in Data Science, Analytics, Statistics, Business Analytics, Computer Science, or related field
- Lean Six Sigma Green Belt or Black Belt certification
- Experience supporting technology operations, IT service management, contact center operations, workforce management, or support services organizations
- Experience with ServiceNow, Amazon Connect, Microsoft Fabric, Databricks, Snowflake, or similar enterprise platforms
- Experience building predictive models, forecasting solutions, or advanced analytics applications
- Experience implementing AI-powered reporting, conversational analytics, or self-service business intelligence solutions
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's degree in Data Science, Analytics, Statistics, Mathematics, Computer Science, Engineering, Information Systems, or a related field
- 7+ years of experience in data science, advanced analytics, business intelligence, reporting, or related disciplines
- 5+ years of experience developing executive-level reporting and decision-support solutions
- Experience with Power BI, Tableau, or comparable business intelligence platforms
- Experience working with large, complex datasets and multiple data sources
- Experience building reporting governance frameworks, metric definitions, and data quality processes
- Experience leveraging AI, machine learning, generative AI, or advanced automation technologies in analytics environments
- Advanced proficiency in SQL, Python, and data analysis techniques
- Strong analytical and problem-solving skills, with the ability to translate technical findings into business language
- Strong written and verbal communication skills, with the ability to influence senior stakeholders
- Master's degree in Data Science, Analytics, Statistics, Business Analytics, Computer Science, or a related field
- Lean Six Sigma Green Belt or Black Belt certification
- Experience supporting technology operations, IT service management, contact center operations, workforce management, or support services organizations
- Experience with ServiceNow, Amazon Connect, Microsoft Fabric, Databricks, Snowflake, or similar enterprise platforms
- Experience building predictive models, forecasting solutions, or advanced analytics applications
- Experience implementing AI-powered reporting, conversational analytics, or self-service business intelligence solutions
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
