Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.
Short DescriptionServes as a Lead and front-line contact person.
Resolves Data Integrity issues daily.
Must be able to multi-task and work in a team environment.
Assists with training of employees and assigns duties for the Data Integrity team based on departmental needs and workflow.
Provides input to the HIM Operations Manager regarding yearly evaluations.
Oversees and assigns daily workflow of the Data Integrity Specialists to prioritize work and troubleshoot issues.
Processes Patient Amendment Requests for health system with collaboration of healthcare providers. Performs ongoing follow-up to ensure compliance with turnaround times.
Liaison with Patient Access, Ancillary Departments and providers on mis registrations
Serves as a lead and the front-line contact person for mis registrations, patient merges and amendment requests.
Routinely communicates with patients, providers and leadership regarding chart corrections and amendments.
Provides onboarding training in addition to ongoing training of Data Integrity Specialists regarding Epic merge tools, upgrades and new software.
Creates tip sheets as applicable.
Use the Identity Events Report to review merges and merge statuses.
Review demographic changes utilizing chart documentation, media, and multiple external databases.
Change classification of merge pair to an NMR (Needs More Research) if applicable.
Use Patient Contact Mover to transfer notes from one patient record to another.
Process Mis-registrations.
Perform ongoing follow-up with clinician/administrative/office staff after mis registrations.
Perform unlinking via the Care Everywhere Portal based on internal processes (merges, unmerges, etc.) or external facility requests.
Monitor and finalize all requests in the in basket for Chart Correction, Deceased patients, and various other requests.
Work Chart Correction for scanned documents in OnBase.
Correct documents that need to be deleted, were assigned to the incorrect patient, were assigned to the incorrect encounter, or were indexed to the incorrect doc type.
Uploads IMM2s daily.
Upload other documents as needed.
Performs Monthly OP Note and Surgical Consent deficiency audits.
Performs all related duties or special projects as assigned and required.
Experience Required3-5 years experience within Data Integrity
Education RequirementsHigh School / GED Required
Associates Degree Preferred
Salary Min ($)USD $23.00 Salary Max ($)USD $37.00Skills Required
- 3-5 years of experience within Data Integrity
- High school diploma or GED
- Associate degree
What We Do
Cooper University Health Care is the leading academic health system in South Jersey, providing primary, specialty, tertiary, and urgent care within one complete health system. It operates three hospitals, including a Level I trauma center and a regional children's hospital, along with MD Anderson Cancer Center at Cooper, urgent care centers, and more than 130 outpatient offices. It is affiliated with Cooper Medical School of Rowan University.
