Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead, Data Engineer
Lead, Data Engineering
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
What is the AI Ops team?
The AI Ops team uses AI, machine learning, and data science techniques to detect anomalies, predict impact, and initiate remediation. The team creates insights-in the form of dashboards, reports, and alerts-from operations data and helps stakeholders make data-driven decisions for planning, troubleshooting, or monitoring application health.
Overview
The Lead Data Engineer, AI Ops serves as a technical leader responsible for designing, building, and evolving scalable data solutions that support operational visibility, analytics, and intelligent decision-making across AI Ops, SRE, infrastructure, and software engineering teams. This role provides technical direction, partners closely with stakeholders, and applies deep expertise to improve products, processes, and engineering practices. The position also helps establish standards for data quality, security, and resiliency while mentoring team members and contributing to strategic roadmap planning and innovation. The position is a critical component to bringing the ONE Data Lake to life.
Key Responsibilities
• Act as a subject matter expert in data engineering, providing technical leadership and influencing stakeholders to support team priorities, solution development, and continuous improvement.• Conduct thorough code reviews and provide constructive feedback to promote engineering standards, maintainability, and overall solution quality.• Design, develop, and maintain scalable data pipelines and solutions that meet expectations for performance, data quality, security, observability, and operational resilience.• Develop and maintain technical documentation such as requirements, solution designs, test strategies, and deployment, migration, and rollback plans to support reliable delivery.• Document technical solutions, processes, standards, and methodologies to support knowledge sharing, reproducibility, governance, and continuous improvement.• Stay current with data engineering tools, frameworks, and industry best practices, and help drive adoption of improvements that enhance platform capabilities and operational efficiency.• Contribute to solution and technology roadmaps by supporting strategic planning, modernization efforts, and innovation while reinforcing best practices in data quality, testing, and security.• Perform some ML Engineering related tasks such as operationalizing models and deploying them• Mentor and support junior team members through coaching, work reviews, and knowledge sharing, helping build technical capability and a culture of continuous improvement.
Required Skills and Experience• Significant experience in data engineering, including the design and operation of scalable data pipelines, platforms, and integrations across structured, semi-structured, and unstructured data.• Demonstrated ability to lead technical design efforts, conduct code reviews, and establish engineering standards that improve reliability, maintainability, and scalability.• Strong hands-on experience with modern data engineering and orchestration tools, cloud or enterprise data platforms, and practices related to monitoring, observability, and secure data processing. Ideal candidate has experience with building pipelines and onboarding data to Cloudera.• Strong written and verbal communication skills, with the ability to influence stakeholders, translate technical concepts for diverse audiences, and produce clear technical documentation.• Experience mentoring engineers and collaborating across technical, operational, and business teams to support roadmap execution, governance, and continuous improvement.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Significant experience designing and operating scalable data pipelines and platforms across structured, semi-structured, and unstructured data.
- Proven ability to lead technical design efforts, conduct code reviews, and establish engineering standards.
- Hands-on experience with modern data engineering and orchestration tools, and cloud or enterprise data platforms.
- Experience with monitoring, observability, and secure data processing practices.
- Strong written and verbal communication skills and ability to influence stakeholders and produce technical documentation.
- Experience mentoring and coaching engineers and collaborating across technical and business teams.
- Experience building pipelines and onboarding data to Cloudera (ideal candidate).
- Experience operationalizing and deploying ML models (ML Engineering tasks).
Mastercard Compensation & Benefits Highlights
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Retirement Support — Careers materials and job postings advertise a “best‑in‑class” 10% retirement match (401k or equivalent). Public-facing benefits pages consistently position this as a standout element of the U.S. package.
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Leave & Time Off Breadth — Recent U.S. postings list 25 vacation days, 5 personal days, 10 paid holidays, up to 20 days of bereavement, and 80 hours of sick/safe time. The combined time‑off framework is described as well above typical U.S. baselines.
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Parental & Family Support — Company materials specify a minimum of 16 weeks paid new‑parent leave and inclusive family‑building support, with financial assistance for adoption, fertility, and surrogacy where allowed. Impact/ESG reporting also notes coverage enhancements for gender‑affirming care in North America.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Mastercard Teams
Mastercard Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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