Description and Requirements
Position Summary:
MetLife established a Data and Analytics center in Hyderabad to scale and mature Data and Analytics capabilities in a cost-effective manner and make MetLife future ready. The center is integral to Global Data and Analytics' talent strategy with a focus to protect & build MetLife IP, promote reusability and drive experimentation and innovation. The team in India mirrors the global DnA team with focus across Data science, Enterprise business intelligence, Data Governance, Data Quality, Solutions Engineering and Agile Delivery. In partnership with Business, IT, DnA colleagues in other geographies, the team has been delivering data & analytics solutions for the Enterprise across lines of businesses, corporate functions, markets, and products.
Role Value Proposition
To lead the development, delivery and execution of end-to-end data and analytics solutions for key insurance business functions such as claims service &operations, customer acquisition, customer engagement & retention, distribution, investments, marketing, risk management and underwriting. The role will collaborate with partners from Business, operations, technology, and risk management functions to develop scalable and responsible AI solutions
Job Responsibilities:
- Lead all stages of Data, analytics & AI product development life cycle: from problem identification, conceptualization, prioritization to solution development and delivery.
- Contribute to hands-on development of data & analytics solutions.
- Collaborate with business and technology partners to co-create solutions anchored on customer care, human-centered design, frictionless services, and meaningful engagement.
- Develop Data and Analytics roadmaps. Deliver solutions with transformational impact to the Enterprise.
- Communicate, engage, and present roadmaps, use cases, solutions and impact to senior management.
- Deliver products and solutions in a timely, proactive, and entrepreneurial manner.
- Institutionalize best practices, contribute to research and experimentation efforts.
- Accelerate solution delivery using re-usable frameworks, prototypes and hackathons.
- People leadership: talent acquisition, coaching and mentoring team.
Education and Technical Skills:
- Bachelor's/Master's degree in an information technology/computer science or relevant domain. MBA or financial services industry experience preferred;
- 10-14+ years of relevant experience in data and analytics product & solution delivery
- Traditional as well as modern statistical and machine learning techniques
- Azure ML, OpenAI, Python, PyTorch , SQL, and TensorFlow
- Experience working with large and complex internal, external, structured and unstructured datasets.
- Responsible deployment of AI. Developing and maintaining detailed technical documentation.
- Solution Engineering and Consultative skills: Strong conceptual and creative problem-solving skills
- Agile methodologies & tools.
- Excellent written, verbal communication skills and presentation skills; engage in meaningful manner with variety of audience: business stakeholders, technology partners & practitioners, executive and senior management.
- Industry knowledge about emerging AI trends, AI tools and technologies,
- Familiarity of new age AI and ML techniques such as GenAI, foundational models, large language models (LLMs) and applications
- Certifications in AI space such as ML Ops, AI Ops, Generative AI, Ethical AI, AI in cloud
- Management consulting experience
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What the Team is Saying
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What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
