What You'll Do:
- Lead and oversee a portion of the CAM Americas team, providing guidance, mentorship and supporting team members through their engagements and development.
- Help set the strategic direction of the CAM Americas team by assisting in sales and renewal discussions, while maintaining appropriate financial goals.
- Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems
- Taking ownership of your customer’s continued success by ensuring accurate adoption of the platform
- Engaging customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal
- Providing a strong technical understanding of our product with the ability to discuss and demonstrate the Coupa platform and how it may be configured to meet a customer’s business needs
- Developing standard processes/solutions and be a champion for their adoption
- Forging strong partnerships with customers and colleagues
- Working towards becoming a Subject Matter Expert (SME)
- Building and/or improving templates, training and presentations both internally and for customers
- Handling customers where up to 15% of your time may include travel
What You Will Bring to Coupa:
- Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable
- Experience with Software as a Service is a must
- Good background in customer/client management
- Strong communication skills including professional writing skills, verbal skills and experience presenting to customers
- Strong organizational skills and problem-solving abilities
- Analytical thinking
- Ability to work in a team environment and share standard methodologies regularly
What the Team is Saying
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
