Lead Credit Specialist

Reposted 8 Days Ago
Be an Early Applicant
Halethorpe, MD
In-Office
26-39 Hourly
Mid level
Other • Retail
The Role
The Lead Credit Specialist processes credit applications, manages accounts, maintains customer relations, and supports credit strategy in collaboration with sales teams.
Summary Generated by Built In

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Lead Credit Specialist will ensure efficient and accurate processing of credit applications, own a portfolio of accounts, maintain positive customer relationships, and work closely with other departments.

Responsibilities:
  • Act as a bridge between Branch Manager and Area/Credit Manager, offering guidance and support.
  • Serves as a lead resource for other Credit Specialist regarding credit management and customer service.
  • Administers daily collection activities and assists Area/Credit Managers in the credit strategy of the market.
  • Coordinates with inside and outside sales to provide best-in-class customer service. Partners with all sales associates to troubleshooting customer related problems, inquiries, etc.
  • Acts as a liaison between the local branch/market and the National Credit Operations team.
  • Adhere to Company compliance and standard operating procedures.
  • 1-2 years experience in professional credit management
Qualifications:
  • 4+ yrs Credit Management experience preferred
  • Experience in Credit, Collections, and/or Accounts Receivables in the commercial or residential construction industry
  • Good judgment, problem-solving skills, and the ability to see the “big picture”
  • Self-confident, strong communication skills, and inquisitive
  • Ability to collaborate with others to meet shared objectives

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$26.10 - $39.18

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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The Company
HQ: Newport News, VA
17,243 Employees
Year Founded: 1953

What We Do

Ferguson plc (NYSE: FERG; LSE: FERG) is a leading North American value-added distributor providing expertise, solutions, and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. We exist to make our customers’ complex projects simple, successful and sustainable. Ferguson Enterprises, LLC is the largest operating subsidiary of Ferguson plc. For more information on Ferguson plc, please visit www.fergusonplc.com.

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