Lead Credit Resolution Specialist

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.
It all begins with outstanding talent.
About this role:
Wells Fargo is seeking a Lead Credit Resolution Specialist to support the Equipment Finance team within the Commercial Bank (CB). Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role, you will:

• Lead complex initiatives including those that are cross-functional with broad impact and act as key participant in large-scale planning for Credit Resolution functional area
• Review and analyze complex, multi-faceted, large-scale, and long-term business, operational, or technical challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in complex and multi-faceted situations requiring understanding of Credit Resolution functional area, policies, procedures, and compliance requirements that influence and lead a broader work team to meet deliverables and drive new initiatives
• Collaborate and consult with Credit Resolution peers, colleagues, and middle to more experienced managers to resolve issues and achieve goals
• Lead Credit Resolution projects and teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of Credit Resolution experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with collections and credit analysis background
• Excellent verbal, written, and interpersonal communication skills
• Understanding equipment finance financial products
• Experience working with dealers and commercial sales
• Experience with portfolio and program management
• Strong MS Office skills with a particular emphasis on MS Excel
• Ability to work effectively in a team environment
• Strong attention to detail and accuracy skills

Job Expectations:

• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule

Location:

• 5000 Riverside Road Irving, Texas 75039
• 2700 S Price Road Chandler, Arizona 85286
• 801 Walnut Street Des Moines, Iowa 50309
• 600 S 4th Street Minneapolis, Minnesota 55415
• 10 S Wacker Drive Chicago, Illinois 60606
• 83 Wooster Heights Danbury, Connecticut 06810

U.S. only - Pay Range:

• Chicago, Illinois: $153,000.00-$239,000.00 annually

Actual salary is determined by location, experience and qualifications of the job
May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.
#CommercialBanking
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$139,000.00 - $260,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
30 Jul 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.