Lead Creative Operations Manager

Posted Yesterday
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New York, NY, USA
Hybrid
119K-159K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
The Lead Creative Operations Manager will improve operational efficiency across creative workflows, partnering with leadership and managing project systems. They will drive speed and quality for initiatives while leading strategic decisions and team collaboration.
Summary Generated by Built In

We are building a dedicated Creative Operations function to serve as the operating system for our Brand team. As Creative Operations Manager, you will partner with Brand leadership to architect scalable workflows, strengthen operational rigor, and drive how cross-functional creative work gets done across our team's disciplines – including design, video, motion, and illustration. This role calls for a highly proactive operator who can think at both the systems and execution level; someone who challenges existing processes, recommends smarter ways of working across disciplines, and isn't afraid to roll up their sleeves to keep critical work moving. The ideal candidate brings exceptional operational acumen, sharp instincts for reprioritization, and the strategic clarity to lead teams through ambiguity without losing speed or quality.

If you thrive at the intersection of creative production, operations, and creative problem-solving — and you're energized by the opportunity to shape a growing function — this role is for you.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Lead operational strategy across design, events, video, motion, and illustration to improve scalability, prioritization, and team efficiency
  • Partner with Brand leadership, marketing stakeholders, and external vendors to align teams through complex operational decisions and shifting priorities
  • Design and evolve systems for creative intake, project assignment, resource planning, bandwidth visibility, and cross-functional collaboration
  • Maintain operational systems, including project management tools and digital asset management platforms, to improve visibility, organization, adoption, and creative delivery
  • Drive speed and quality across high-volume initiatives by maintaining operational oversight, unblocking teams, and stepping into tactical project leadership when needed
  • Own onboarding, communication, and management for new creative tools and vendors, including opportunities to use AI tools, automation platforms, and emerging technologies to streamline workflows

Who You Are:

  • You have 6+ years of experience in creative operations, production, program management, or operational leadership within a fast-paced creative or marketing organization
  • You are able to operate strategically while remaining execution-oriented, with strong judgment about when to zoom out and when to dive into the details
  • You have experience influencing creative leadership, executive stakeholders, and cross-functional teams through ambiguity, competing priorities, and organizational change
  • You are a systems thinker who approaches operational challenges with curiosity, first-principles thinking, and a bias toward scalable, sustainable solutions
  • You build trust with multidisciplinary teams through clear communication, sound judgment, emotional intelligence, and operational credibility
  • You are familiar with creative operations and workflow platforms such as Asana, Jira, Airtable, Workfront, or similar tools, and are interested in AI-enabled workflow optimization and automation technologies

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

  • Generous and competitive global benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and internal mobility opportunities
  • Employee-focused onboarding and professional development support
  • Internal mentorship and cross-functional learning opportunities
  • Collaborative and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$119,000$159,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • 6+ years of experience in creative operations, production, program management, or operational leadership
  • Familiarity with creative operations and workflow platforms such as Asana, Jira, Airtable, Workfront, or similar
  • Ability to influence creative leadership, executive stakeholders, and cross-functional teams

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage paired with dedicated mental‑health access (including free annual sessions for employees and dependents) and gender‑affirming care indicates robust healthcare support. Fitness reimbursements further reinforce preventative wellness.
  • Parental & Family Support Fully paid, gender‑neutral parental leave alongside family‑forming support (adoption, fertility, preservation, surrogacy) and childcare assistance shows strong backing for growing families. Pet‑related assistance in eligible offices expands family‑oriented offerings.
  • Equity Value & Accessibility An employee stock purchase plan with a discount and RSUs for many roles broaden access to ownership. This equity mix enhances total rewards beyond base pay.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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