Lead Creative Operations Manager

Posted Yesterday
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Singapore
Hybrid
12K-17K Annually
Expert/Leader
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As Lead Creative Operations Manager, you'll manage the new team's operations in Singapore, ensuring project delivery and stakeholder communication while establishing processes for effective brand marketing.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We're looking for a Lead Creative Operations Manager to join our Brand, Creative & Strategy team in Singapore. This is a brand new team and an exciting time to join as we extend our team outside of the UK to the APAC region. 

As Lead Creative Operations Manager, you’ll be a key member of this team, working collaboratively with our creatives and strategists to deliver marketing comms for our APAC team. In the first instance, you'll be crucial in getting our in-house studio up and running as smoothly as possible in the region. Beyond this, you’ll be a force to be reckoned with when it comes to project delivery. You’re great at managing multiple projects, getting the team organised and ensuring everything is running smoothly. 

Here’s how you’ll be contributing to the Brand, Creative & Strategy team:

  • We are looking for a senior leader who can help establish the studio in Singapore and be responsible for its growth in-line with the market. We need someone who can confidently manage the day to day and report back KPIs to the London team

  • You’ll act as the day-to-day point of contact for key internal stakeholders - building rapport, trust and collaborative working relationships

  • You will also be responsible for project delivery – keeping projects running smoothly, identifying any potential blockers for delivery and managing stakeholder comms

  • You’ll be responsible for scheduling our creatives’ time, forecasting the team’s capacity, identifying issues or the need for additional resource

This role will give you the opportunity to: 

  • Have ownership - as this is a new team and role, you’ll have the opportunity to shape our processes, systems and reporting from the ground up. 

  • Develop - you’ll be encouraged to grow and take on more responsibilities, and you’ll have the freedom to decide what those are. 

  • Be flexible - in how you work, we understand everyone needs a little something different so we’ll do our best to make it happen.

  • Have impact - we’re not just being creative for the fun of it, we’re constantly measuring and understanding how our work helps Wise to achieve its mission. It's incredibly rewarding to know that we’re helping millions of people save money. It just so happens that we have a lot of fun too. 

 

Qualifications

You'd be a great fit for the role if you have:

  • 10+ years experience in creative operations, marketing project management or client services (with a focus on delivery)
  • Deep knowledge of the cultural and digital landscapes of Japan, South-east Asia, or India

  • You’re a master when it comes to organisation, planning and ensuring timely delivery of work

  • You’re able to quickly build rapport, trust and collaborative relationships - both within our team and with stakeholders 

  • You're passionate about good creative and have a strong knowledge of creative and design production, and their constantly moving parts

  • You’ll have excellent communication skills with the ability to ensure stakeholder satisfaction and communication is maintained throughout a project

  • Ideally you’ll have experience working across multiple marketing touch points - paid social, paid display, OOH, print, experiential, podcasts, etc.

Additional Information

Salary Range: SGD 12,000 - SGD 16,500 + RSUs

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Creative Operations
Marketing Project Management

What the Team is Saying

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The Company
8,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
Singapore
Austin, TX
Brussels, BE
Hungary
Hyderabad, IN
Kuala Lumpur, MY
London, GB
New York, NY
São Paulo, BR
Tallinn, EE
Tokyo, JP
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