Lead Content Designer

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Atlassian's second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we're seeking a Lead Content Designer who can look beyond a single feature and drive more seamless experiences from Confluence and across the rest of Atlassian's solutions.
As a Lead Content Designer in the Confluence Monetization & Enterprise organization, you'll help shape the future of Confluence cross-flow experiences with a focus on our integrations with Jira, Loom, and 3rd party apps. You'll create clear, concise, and compelling product content using a broad range of content design skills. You'll also work with other Lead Content Designers to shape content practices across Atlassian.
As a lead content designer you'll:

• Deliver strong, consistent UI content to support myriad projects
• Lead journey mapping, persona, and flow development and develop end-to-end experiences for multiple customer needs
• Align terminology across a complex framework and own information clarity
• Drive alignment through strong presentation, facilitation, and stakeholder management skills
• Partner on vision work in collaboration with design, engineering, and product
• Build documentation to support customers
• Create and refine information architectures to increase clarity and cohesion

The ideal candidate will also bring:

• Experience taking responsibility for assigned areas, planning, organizing, and implementing projects to meet established goals on time
• A good track record of being adaptive and flexible in the face of change and ambiguity
• The ability to engage deliver against different goals, projects, and work streams and get up to speed efficiently
• A growth mindset that balances data-informed insights alongside customer research streams
• The ability to work in design tools like Figma to collaborate with product designers on projects
• Knowledge of taxonomy development and management to support development of customization
• Experience with APIs and technical documentation

More about the team
Atlassian's second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. Integrations serves at the forefront of this evolution, designing experiences that bring our products together to help customers get their work done. Our promise: Teams can get $@!% done easier and faster with the combination of our products, or1 + 1 = 3.
More about content design
Content Designers at Atlassian help design and shape the entire user journey by championing the Atlassian voice and setting the right tone. Our content experts work with a variety of roles across the organization including research, PM's, engineering, marketing, legal and within the design team to tell consistent stories and create a great experience for our customers.
Show us something
Along with your resume, send or point us to an example of great content work you've done. This can be a fully-delivered feature, a larger strategy, or a content systems project.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $175,000 - $233,300
Zone B: $157,500 - $210,000
Zone C: $145,200 - $193,600
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .