Lead Consultant

Posted 2 Hours Ago
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Columbia, SC, USA
In-Office
Mid level
Insurance
The Role
Provides internal consulting leadership through quantitative and qualitative analysis of business processes, strategic opportunities, industry trends, and cross-functional operations. Advises managers and executives, develops business solutions, leads teams and projects, manages stakeholder relationships, presents recommendations, and supports organizational decision-making. The role also mentors staff, facilitates process improvement, and contributes to strategic planning and business development.
Summary Generated by Built In

Summary
 
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
CPSS is a highly collaborative team. We have a matrix structure, which means consultants work with different peer consultants and different members of the leadership team across multiple projects. Team members routinely support their peers by sharing business knowledge.
Description
 
Sponsorship: This position is not eligible for sponsorship now or in the future.

Position Purpose:

Provide Consulting Leadership- Deliver value & results to BlueCross BlueShield of South Carolina by anticipating needs, overcoming challenges, & advancing opportunities.

Apply & Grow your Business Knowledge- Grow your experience & knowledge of our industry, markets, & business disciplines and apply your wisdom to make informed judgments & decisions while considering long-term effects & future requirements. 

Demonstrate Executive Presence & Communication- Engage with executive leaders and key stakeholders with confidence, decisiveness, & credibility while effectively influencing others & clearly conveying ideas.  

Collaborate & Build Relationships- Establish, sustain, & enhance effective & robust relationships & partnerships that align with & support our organizational objectives. 

Energize & Strengthen our Team- Champion changes, ideas, & initiatives that create ongoing success for our team of internal consultants. 


What You'll Do:

  • Conducts in-depth quantitative and qualitative analysis of key cross-functional business processes within a specific business unit to provide business managers with critical data to make key tactical decisions.
  • Identifies, researches, evaluates, and quantifies all aspects of a business solution or opportunity. Consults with corporation's managers from front line supervisors up to vice presidents engaged in design, development, communication, and implementation of said business solutions or opportunities.
  • Conducts a comprehensive analysis that synthesizes disparate information, both internal (cross-business) and external (industry and competitive). May consult with customers in recommending a strategic solution to complex business issues/opportunities.
  • Consults and collaborates with all levels of management (to include senior level executives) in facilitating and leading teams in providing analysis on industry, business trends, and key operations/functions to solve business problems and maximize opportunities.
  • Manages one’s own tasks in projects, a project team and/or leads multiple projects. Works with customers to negotiate and manage deadlines based on the requirements of the business. Determines, sets, and executes best direction in addressing business issues or opportunity by facilitating communication within business units.
  • Directs activities of other staff members on their team on topics such as project management, direction, analysis. May provide guidance/leadership to staff pertaining to training/department initiatives. May assist department managers in day-to-day operations of the department.

To Qualify for This Position, You’ll Need the Following:


Required Education:

  • Bachelor's degree

Degree Equivalency:

  • Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience")

OR

  • 8 total years required work experience

Required Work Experience:

  • 4 years related work experience in organizational development, business analysis, process improvement (e.g. six sigma, reengineering), corporate/strategic planning, financial analysis, business systems analysis, business development, market/industry research or management of a business operation, in any business setting, including I/T.

Required Skills and Abilities:

  • Demonstrated application techniques to identify key drivers/measures of success for business.
  • Demonstrated expertise in concepts of organizational development, business analysis.
  • Demonstrated expertise in concepts of process improvement (e.g. six sigma, reengineering).
  • Demonstrated expertise in corporate/strategic planning, financial analysis.
  • Demonstrated expertise in business systems analysis, business development.
  • Ability to support corporate decision-making through use of various financial tools/techniques.
  • Ability to support corporate decision-making through use of various business tools/techniques.
  • Ability to use above various tools/techniques in lead role. Ability to transfer knowledge to less experienced staff/customers.
  • Ability to use mentoring/training in areas of knowledge/expertise for staff/customers above.
  • Demonstrated knowledge/expertise and ability to lead team.
  • Ability to apply concepts of project planning/organization/management in lead role.
  • Demonstrated expertise in managing relationships with clients/identifying, meeting client needs.
  • Work independently/with team/prioritize effectively/work with ambiguity, make sound decisions.
  • Exceptional investigative/research/judgment/customer service/organizational, diplomacy skills.
  • Effective communication/listening skills/create, present findings/recommendations to customers.
  • Ability to persuade, negotiate, or influence others. Ability to handle confidential/sensitive information with discretion.
  • Ability to express complex concepts/data in terms understandable to the business.

Required Training:

  • PAHM (Professional Academy for Healthcare Management) certification within 1 year of hire.

We Prefer That You Have: ​

  • Consulting Leadership – the ability to drive value on key projects and be strategic partner to business leaders.
  • Relationship Building – can develop effective relationships with customer and support partner areas across the organization.
  • Business Knowledge and Wisdom – High skilled in multiple consultant discipline areas and knowledgeable of the health payor business.
  • Proficiency with the Microsoft 365 suite of tools as well as with AI tools in general.

 

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.


Our comprehensive benefits package includes:

  • Subsidized health plans, dental and vision coverage
  • 401K retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness program and healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition
  • Employee Assistance
  • Discounts to movies, theaters, zoos, theme parks and more

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

Equal Employment Opportunity Statement


BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.


We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.


If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.


We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

Some states have required notifications. Here's more information. 

Skills Required

  • Bachelor's degree
  • Four years of related experience in organizational development, business analysis, process improvement, strategic planning, financial analysis, business systems analysis, business development, market research, or business operations
  • Alternatively, an associate degree plus two additional years of related experience, for six total years of experience
  • Alternatively, eight total years of related work experience
  • Ability to identify key business drivers and measures of success
  • Expertise in organizational development and business analysis
  • Expertise in process improvement, including Six Sigma or reengineering
  • Expertise in corporate or strategic planning and financial analysis
  • Expertise in business systems analysis and business development
  • Ability to use financial and business tools to support corporate decision-making
  • Ability to lead projects, transfer knowledge, mentor, and train staff or customers
  • Knowledge and ability to lead teams
  • Ability to apply project planning, organization, and management concepts
  • Expertise in client relationship management and identifying and meeting client needs
  • Strong investigative, research, judgment, customer service, organizational, diplomacy, communication, listening, persuasion, negotiation, and influencing skills
  • Ability to present complex concepts and data in an understandable business context
  • PAHM certification within one year of hire
  • Ability to act as a strategic partner and drive value on key projects
  • Ability to build relationships across the organization
  • Knowledge of the health payer business and multiple consulting disciplines
  • Proficiency with Microsoft 365 and general AI tools

BlueCross BlueShield of South Carolina Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlueCross BlueShield of South Carolina and has not been reviewed or approved by BlueCross BlueShield of South Carolina.

  • Healthcare Strength — The package includes multiple medical and dental plan options, free vision, company‑paid life insurance, and short‑/long‑term disability, plus wellness programs and an EAP. On‑site clinics and fitness centers at major locations complement core health coverage.
  • Leave & Time Off Breadth — Paid time off starts at about four weeks per year alongside nine paid holidays. This provides substantial baseline leave from day one.
  • Wellbeing & Lifestyle Benefits — Wellness discounts, coaching, and incentives are emphasized, with on‑site fitness resources where available. Additional tools and services support day‑to‑day wellbeing.

BlueCross BlueShield of South Carolina Insights

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The Company
HQ: Columbia, SC
10,001 Employees
Year Founded: 1946

What We Do

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state. We are the largest insurance company in South Carolina. We are also the only one that has an A+ Superior A.M. Best rating. We are one of the nation's leading government contract administrators. We operate one of the most sophisticated data processing centers in the Southeast and have a diverse family of subsidiary companies. Our full-time employees enjoy benefits like a 401(k) retirement savings plan with company match, subsidized health plans, free vision coverage, life insurance, paid annual leave and holidays, wellness programs and education assistance. If you are a full-time employee in the National Guard or reserves, we will cover the difference in your pay if you are called to active duty. BlueCross has a dedicated corporate culture of community support. Our employees are some of the most giving in the country. They support dozens of nonprofit organizations every year. If you're ready to join a diverse company with secure, community roots and an innovative future, apply for a position now!

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