Lead Case Manager (30593)

Posted 28 Days Ago
Be an Early Applicant
95926, Chico, CA, USA
In-Office
40-56 Hourly
Entry level
Healthtech • Professional Services • Telehealth
The Role
Leads enhanced care coordination for patients enrolled in CalAIM and transitions-of-care programs. Conducts outreach, assessments, discharge follow-up, medication adherence support, referrals, appointment coordination, and care-plan implementation. Collaborates with healthcare providers and community organizations, documents patient services, monitors program metrics, and advocates for patient access to medical and social resources.
Summary Generated by Built In

Per Diem 30593

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

  • Great Benefits including Medical, Dental, and Vision
  • 4 weeks paid time off to start.
  • 9 paid holidays
  • 401k and profit sharing
  • Full time, Monday to Friday
  • Great work/home life balance

Ampla Health is seeking a compassionate and detail-oriented Lead Case Manager to coordinate care for high-risk patients through California’s CalAIM initiative. This role supports seamless transitions of care, engages eligible members, and helps connect them to medical and social services that improve outcomes.

Key Responsibilities:

  • Conduct outreach and enroll eligible patients into CalAIM ECM program
  • Coordinate post-hospital/ER care and follow-up appointments
  • Perform assessments and develop individualized care plans
  • Support medication adherence and health education
  • Collaborate with care teams, hospitals, and community services
  • Monitor quality metrics and maintain detailed patient records
  • Advocate for patient needs and ensure care continuity

Qualifications:

  • High school diploma required; Medical Assistant certification preferred
  • Current CPR certification
  • Valid CA driver’s license and insurance
  • Excellent communication, problem-solving, and patient engagement skills
  • Bilingual and/or experience working with diverse populations is a plus

Why Join Us?
Make a direct impact on patient health by helping individuals navigate care and access essential services. Be part of a collaborative, mission-driven team at the forefront of healthcare innovation.


Skills Required

  • High school diploma
  • Current CPR certification
  • Valid California driver's license
  • Proof of insurance
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to engage patients in person and over the phone
  • Ability to promote quality improvement through development and maintenance of standards
  • Sensitivity to the cultures represented in the patient population
  • Knowledge of clinic structure, standards, procedures, and protocols
  • Certified Medical Assistant
  • Ability to lift up to 40 pounds
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The Company
HQ: Yuba City, CA
201 Employees
Year Founded: 1964

What We Do

Ampla Health is a non-profit network of community-based Federally Qualified Health Centers (FQHC) offering comprehensive medical, dental, behavioral health, pediatrics, and specialty healthcare services in Northern California.

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