Lead, Business Process Management Optimisation & Analysis

Posted Yesterday
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Lagos, NGA
Hybrid
Senior level
Financial Services
The Role
Leads business process management optimization and analysis by identifying opportunities, evaluating and redesigning processes, defining business requirements, developing solutions, managing implementation plans, monitoring performance metrics, and ensuring business benefits are realized. The role manages project scopes, costs, risks, timelines, and resources while engaging stakeholders across the bank to deliver business transformation initiatives.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To define needs and the rationale for change, to recommend and design solutions that can deliver value to Stakeholders. Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets and future development phases

  • Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets as well as future product development phases.
  • Write project scopes and functional specifications, estimate project costs, risks and assumptions.
  • Manage timescales and resource requirements for the successful completion of each phase of development.
  • Provide reports regarding the progress of the implementation.
  • Perform substantiation tests to ensure the right initiatives are undertaken and the business benefits are being fully realized.
  • Liaise with stakeholders at all levels within and outside the bank towards developing and implementing all Business Transform Initiatives.
  • Guides and directs the process of addressing business challenges through clear articulation of business problems and opportunities, designing practical business solutions and implementing solutions in a disciplined and structured manner.
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Staying up to date on the latest process and IT advancements to automate and modernize systems.
  • Identifies and defines tactical operational performance metrics geared towards meeting country objectives by analysing the existing gaps.

Qualifications

  • B.Sc/ B.Tech/ B.Eng
  • Lean Six Sigma (Green /Black Belt)
  • Business Analysis Trainings & Certifications (CBAP), PMP can be an added advantage.

Experience:

  • 5-7 Years Experience in management of complex operations, ideally within the financial service sector.
  • Basic knowledge in process / project management is required.
  • A basic understanding in applying Continuous Improvement methodologies is required.
  • Experience in dealing with high-level stakeholders in implementation of robust business solutions

Additional Information

  • Generating Ideas
  • Team working
  • Documenting fact
  • Meeting Timescales

Technical Competencies:

  • Strategy and Planning Technical Competencies
  • Process Analysis & Redesign
  • Project Management

Skills Required

  • Bachelor's degree in B.Sc, B.Tech, or B.Eng
  • Lean Six Sigma Green Belt or Black Belt
  • 5–7 years of experience managing complex operations, ideally in financial services
  • Basic knowledge of process and project management
  • Basic understanding of Continuous Improvement methodologies
  • Experience engaging high-level stakeholders to implement robust business solutions
  • Business analysis training or CBAP certification
  • PMP certification

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
HQ: Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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