Lead Business Intelligence Analyst

Posted 19 Days Ago
Akron, OH, USA
In-Office
Mid level
Edtech • Professional Services
The Role
Leads business intelligence and institutional research reporting using enrollment and university data. Develops dashboards, visualizations, queries, forecasts, and analyses to support strategic decision-making. Manages ad hoc information requests, integrates internal and external data, ensures data quality, and communicates complex findings clearly. Supervises and mentors departmental staff, assigns work, advises analysts, and supports reporting improvements while maintaining awareness of sensitive-data requirements such as FERPA.
Summary Generated by Built In

Duties

Managing the ad hoc requests for information and analysis, which may require complex extractions, analyses, and reporting/visualization of information contained within institutional databases, surveys, and external information. Supervising other staff working within the department providing oversight, guidance, and mentoring. Assigning work to supervised staff and monitoring progress on tasks. Serving as primary access point for internal and external requests for university information and in the design and development of recurring and ad hoc queries, analytics and reporting objects. Actively integrates campus, departmental and relevant external data into analysis, research, and planning projects. Regularly engages in institutional data analysis and produces reports and information that support strategic decision-making. Assesses existing data using sophisticated statistical techniques to predict and forecast likely future outcomes and prepares appropriate tabular, text and interactive visualization reports. Synthesize complex issues and present them via dashboards and reports in a creative and nontechnical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Maintaining working knowledge of critical systems and data sources; serving on various university institutional and governance groups and bodies. Keeping current on emerging trends and directions in data reporting and database administration. Provides high-quality data and analyses, identifies gaps in reporting needs and additional data required. Works collaboratively with other analysts from Planning, Strategy and Insights, and across campus. Utilizes creative presentation techniques to gain interest in analyses that advance decision making and support implementation of projects, programs, and new initiatives. Provides advice and training to other analysts.

Additional Position Information:

Requirements
Bachelor’s degree in  Computer Science/Data Analytics, or related discipline and 4 years’ experience analyzing databases using SQL (or other query languages such as Python, R, SAS). 2 years’ experience in Institutional Research, completing higher education state/federal compliance reports, or advanced analytic reporting in a higher education environment (some examples include: creating institutional dashboards which analyzing higher educational data and trends or providing data and analytics for accreditation). 2 years’ experience utilizing statistical and database management software (such as Access, Excel, Oracle, or related) to assist in Institutional Research, state/federal compliance reporting, or advanced analytic reporting in a higher education environment. 


Application Instructions: In order to be considered for this position, please complete the online application and attach your resume.


Compensation: The compensation for this position is commensurate with experience.


Application Deadline: October 5, 2026.

FLSA Status (exempt/nonexempt):

United States of America (Exempt)

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed:

Natasha Kuzmina

Email:

[email protected]

________________________________________________________________________

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees.  The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus.  As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. 

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

Skills Required

  • Relevant bachelor's degree, preferably in Computer Science, Data Analytics, or a related discipline.
  • At least 4 years of experience with databases, SQL, and business intelligence tools such as Microsoft Power BI or Tableau.
  • At least 2 years of experience in institutional research or reporting within a higher education environment.
  • Ability to present information clearly, concisely, and in nontechnical language, verbally and in writing.
  • Knowledge of organizational principles and procedures for handling sensitive data, including FERPA.
  • Experience using statistical and database management software.
  • Strong communication, analytical, organizational, numerical accuracy, and attention-to-detail skills.
  • Ability to manage multiple tasks, meet deadlines, exercise judgment, solve problems, and work independently and collaboratively.
  • Ability to work effectively with people from diverse backgrounds.
  • Master's degree in a related area and/or equivalent experience or training.
  • Experience with advanced statistical programming and productivity software, including SAS, Python, R, Power BI, Tableau, and Excel.
  • Understanding of higher-education policy issues, particularly undergraduate student matters at a public research university.
  • Ability to learn quickly, reason, synthesize, and generalize from data analysis.
  • Supervisory experience.
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The Company
HQ: Akron, OH
5,507 Employees
Year Founded: 1870

What We Do

The University of Akron is a public research university in Ohio that offers a wide range of undergraduate and graduate degree programs, with a strong focus on STEM fields and polymer research.

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