Lead Business Execution Consultant - Marketing Audience Operations

Posted 2 Days Ago
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Irving, TX, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Leads cross-functional marketing audience initiatives from strategy through execution and performance evaluation. Translates campaign objectives into audience strategies, technical requirements, and targeted audience solutions using marketing technology and analytical tools. Develops scalable, automated, and reusable processes, ensures data quality and regulatory compliance, resolves complex stakeholder challenges, and communicates recommendations to leadership. Provides coaching while improving campaign speed, accuracy, operational effectiveness, and performance.
Summary Generated by Built In
About this role: Wells Fargo is seeking a talented lead consultant to join the Marketing Audience Operations team as part of Enterprise Marketing Services. This role brings together strategic consultation, marketing process expertise, analytics, and technical audience development to support the planning, design, build, and delivery of marketing campaigns across channels. In this role, you will partner with Marketing, Marketing Sciences, Channel Strategy, Technology, Product, Risk, Operations, and other stakeholders to translate marketing objectives and campaign measurement plans into actionable audience strategies and technical requirements. You will use data, analytical methods, and marketing technology platforms to design and deliver targeted audiences that support growth, engagement, profitability, and customer experience objectives. The ideal candidate combines strong business acumen with technical and analytical capability. You will serve as a strategic advisor to Marketing while remaining sufficiently hands-on to analyze data, develop audience targeting requirements, build or support complex audiences, and identify scalable solutions. You will also help improve the end-to-end marketing lifecycle by increasing automation, standardization, reusability, speed to market, data accuracy, and operational effectiveness. In this role, you will: Lead complex, cross-functional marketing audience initiatives from strategy and planning through execution and performance evaluation. Partner with Marketing and business stakeholders to understand campaign objectives, customer strategies, measurement plans, and business goals. Translate marketing strategies into audience targeting approaches, technical requirements, and executable campaign solutions. Analyze data and leverage marketing technology platforms to identify opportunities, provide strategic recommendations, and support informed decision-making. Develop, validate, and deliver complex marketing audiences across multiple channels and customer touchpoints. Leverage marketing technology, audience management, workflow, and analytical tools to support audience design, activation, and optimization. Partner with Technology, Product, Risk, Operations, Channel Strategy, and other stakeholders to resolve complex business, data, platform, and process challenges. Manage multiple initiatives, workflows, dependencies, and deliverables while ensuring quality execution and adherence to timelines. Design and implement scalable, automated, and reusable audience and process solutions that improve efficiency, speed to market, and campaign performance. Evaluate marketing processes, platform capabilities, and operational practices to identify improvement opportunities and drive continuous optimization. Build and maintain effective processes, controls, procedures, and documentation that support accuracy, quality, risk management, and operational excellence. Ensure compliance with privacy, information security, legal, regulatory, and business requirements throughout campaign development and execution. Influence, consult, and build alignment across a highly matrixed organization while serving as a trusted advisor to business partners and leadership. Communicate analytical insights, technical concepts, and strategic recommendations to stakeholders at all levels, including senior leadership. Provide leadership, coaching, and guidance to less-experienced team members while defining success measures and evaluating effectiveness across campaigns, audiences, platforms, and processes. Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience supporting the strategic, analytical, technical, and operational execution of marketing campaigns. Experience translating marketing strategies, campaign measurement plans, or business objectives into audience strategies and technical targeting requirements. Experience with marketing audience development, customer segmentation, lead or contact-list generation, campaign targeting, or personalization. Experience using Adobe Audience Manager, Pega, Salesforce, Aprimo, or comparable marketing automation, audience management, workflow, or campaign-delivery platforms. Experience with Database-management experience using SQL, SAS, Oracle, Teradata, or comparable analytical tools and relational databases. Ability to convert analytical findings into actionable business recommendations and clearly communicate the implications to technical and nontechnical audiences. Strong understanding of the end-to-end marketing lifecycle, including strategy, planning, audience design, requirements development, build, activation, measurement, and optimization. Experience designing scalable and reusable audience, data, workflow, or process solutions. Experience balancing business value, customer outcomes, technical feasibility, execution timelines, risk, and operational requirements. Strong strategic consultation skills, including the ability to assess complex problems, create roadmaps, develop recommendations, and advise leadership. Ability to manage and prioritize multiple complex initiatives, workstreams, dependencies, and deliverables simultaneously. Strong problem-solving, critical-thinking, and decision-making skills, with the ability to create clarity in ambiguous or rapidly changing situations. Experience with consumer banking, consumer lending, financial services products, or other highly regulated business environments. High attention to detail, data accuracy, quality, and timely delivery. Job Expectations: Willingness to work on-site at the location stated in the job opening. This role offers a hybrid work schedule. Ability to travel up to 10% of the time. This position is not eligible for visa sponsorship. No relocation assistance is available. Posting End Date: 4 Oct 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Skills Required

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent experience, training, military experience, or education
  • Experience supporting the strategic, analytical, technical, and operational execution of marketing campaigns
  • Experience translating marketing strategies, campaign measurement plans, or business objectives into audience strategies and technical targeting requirements
  • Experience with marketing audience development, customer segmentation, lead or contact-list generation, campaign targeting, or personalization
  • Experience using Adobe Audience Manager, Pega, Salesforce, Aprimo, or comparable marketing automation, audience management, workflow, or campaign-delivery platforms
  • Database-management experience using SQL, SAS, Oracle, Teradata, or comparable analytical tools and relational databases
  • Ability to convert analytical findings into actionable business recommendations and communicate implications to technical and nontechnical audiences
  • Strong understanding of the end-to-end marketing lifecycle, including strategy, planning, audience design, requirements development, build, activation, measurement, and optimization
  • Experience designing scalable and reusable audience, data, workflow, or process solutions
  • Experience balancing business value, customer outcomes, technical feasibility, execution timelines, risk, and operational requirements
  • Strong strategic consultation skills, including assessing complex problems, creating roadmaps, developing recommendations, and advising leadership
  • Ability to manage and prioritize multiple complex initiatives, workstreams, dependencies, and deliverables simultaneously
  • Strong problem-solving, critical-thinking, and decision-making skills
  • Experience with consumer banking, consumer lending, financial services products, or other highly regulated business environments
  • High attention to detail, data accuracy, quality, and timely delivery
  • Willingness to work onsite at the stated location under a hybrid work schedule
  • Ability to travel up to 10% of the time

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support — Retirement offerings are highlighted by a strong 401(k) with employer matching and added options like after‑tax contributions and an employee stock purchase plan, supporting long‑term savings. These features are presented as competitive elements of the total rewards package.
  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, often starting on day one for eligible employees, with HSAs/FSAs, wellness incentives, and mental health resources available. Specialized care options, including fertility support, further enhance the health offering.
  • Parental & Family Support — Paid parental leave of notable duration is available from the start of employment, alongside adoption/surrogacy/fertility programs. Caregiving and backup care resources deepen the family-oriented support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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