About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Lead, Business Continuity Manager (APAC Location)
Location
Bangalore / Pune
Position Summary
The Lead, Business Continuity Management (APAC Location) is responsible for the development, implementation, governance, testing, and continuous improvement of Business Continuity Management (BCM).
This role serves as the primary APAC focal point for technology continuity planning while partnering with global technology teams, infrastructure organizations, cybersecurity, enterprise risk management, business units, and regional regulators. The incumbent will ensure that critical technology services can withstand, respond to, and recover from disruptive events while maintaining compliance with internal policies and regional regulatory requirements.
The role requires balancing regional execution with global alignment, ensuring APAC-specific risks, regulatory obligations, and operational requirements are effectively incorporated into the enterprise resilience framework.
Key Responsibilities
Business Continuity Strategy & Governance
Lead the APAC Technology Business Continuity Program.
Develop and maintain regional technology continuity and resilience strategies aligned with global frameworks.
Ensure regional BCM practices are aligned with enterprise risk management standards and global technology policies.
Establish governance forums, metrics, reporting, and executive dashboards for continuity and resilience programs.
Support annual reviews of continuity policies, standards, procedures, and recovery strategies.
Continuity Planning & Preparedness
Develop, maintain, and govern Technology Business Continuity Plans (BCPs).
Ensure recovery plans exist for critical platforms, infrastructure services, applications, and technology processes.
Coordinate Business Impact Analyses (BIA) and risk assessments across APAC technology functions.
Assess dependencies involving third-party vendors, cloud service providers, and critical technology partners.
Maintain inventories of critical services, applications, recovery strategies, and recovery objectives.
Disaster Recovery & Resilience Testing
Coordinate disaster recovery testing programs across APAC technology teams.
Manage tabletop exercises, simulation exercises, crisis management drills, and failover testing activities.
Validate Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
Track remediation of gaps identified through testing and post-incident reviews.
Produce executive summaries and lessons-learned reports following exercises.
Operational Resilience
Support identification and mapping of Important Business Services (IBS) and technology dependencies.
Assess resilience vulnerabilities across people, process, technology, facilities, and third-party ecosystems.
Assist in establishing impact tolerances and resilience performance measures.
Support enterprise operational resilience initiatives and regional regulatory requirements.
Crisis Management & Incident Response
Support technology crisis management and major incident response activities.
Participate in regional command centers during significant incidents.
Coordinate communications, issue escalation, decision tracking, and recovery governance during disruptions.
Facilitate post-incident reviews and corrective action plans.
Stakeholder Management
Serve as the primary APAC liaison between global BCM teams and regional technology leadership.
Partner with:
Infrastructure Engineering
Cyber Security
IT Operations
Technology Risk Management
Enterprise Risk
Corporate Services
Business Units
Provide guidance and coaching to technology teams regarding continuity planning requirements.
Qualifications
Education
Bachelor's Degree in Information Technology, Computer Science, Engineering, Risk Management, Business Administration, or related discipline.
Master's degree preferred.
Professional Certifications (Preferred)
CBCP (Certified Business Continuity Professional)
MBCI (Member, Business Continuity Institute)
ISO 22301 Lead Implementer or Lead Auditor
PMP
ITIL
Experience
8-12 years of experience in Business Continuity Management, Disaster Recovery, Operational Resilience, Technology Risk, or Technology Operations.
Minimum 3-5 years managing continuity programs within a technology organization.
Experience supporting large-scale global technology environments.
Experience managing regulatory, audit, and risk management engagements.
Financial services experience preferred but not mandatory.
Technical Knowledge
Strong understanding of:
Business Continuity Management (BCM)
Disaster Recovery (DR)
Leadership Competencies
Strategic Thinking
Executive Communication
Stakeholder Influence
Risk-Based Decision Making
Program Management
Problem Solving
Cross-Cultural Leadership
Collaboration Across Global Teams
Continuous Improvement Mindset
Success Measures
The role will be measured by:
Completion and quality of APAC continuity plans.
Regulatory and audit outcomes.
DR testing completion and success rates.
Reduction in continuity-related risk exposure.
Timely closure of resilience remediation activities.
Executive and regulatory reporting quality.
Recovery readiness for critical technology services.
Alignment of APAC resilience practices with global standards.
Scope of Responsibility
Regional ownership of Technology BCM and Operational Resilience for APAC.
Coordination with global continuity and recovery teams.
Support for technology operations spanning multiple APAC countries and time zones.
Influence across infrastructure, application delivery, cyber security, and technology operations teams.
Participation in executive crisis management and major incident governance.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Pune Office
The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.
Skills Required
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Risk Management, Business Administration, or a related discipline
- 8–12 years of experience in Business Continuity Management, Disaster Recovery, Operational Resilience, Technology Risk, or Technology Operations
- 3–5 years managing continuity programs within a technology organization
- Experience supporting large-scale global technology environments
- Experience managing regulatory, audit, and risk management engagements
- Master’s degree
- CBCP certification
- MBCI membership
- ISO 22301 Lead Implementer or Lead Auditor certification
- PMP certification
- ITIL certification
- Financial services experience
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
-
Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
-
Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
-
Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
Gallery
