Lead IT Business Specialist

Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
The Lead IT Business Specialist provides technology solutions within Resource Industries segment to align with business opportunities, ensuring seamless application planning and execution. Fosters productive relationships with internal and external clients, as well as vendors and partners. Acts as Team Lead providing direction, motivation, and coordination. Manages a portfolio of projects, overseeing budget allocation, risk reduction, communication at all levels, problem solving and resource management.
What You Will Do:

• Strategic roadmap planning or framework for a program, and overseeing the implementation of that plan/roadmap
• Assists with leading and guiding technical leads and project managers
• Stakeholder management: Recognizing and engaging with people and organizations that could be affected by the program
• Budgeting: Planning and overseeing a project's budget, SOWs and adherence to SLA's
• Risk mitigation: Mitigating compliance and security risks that come with vendor relationships
• Vendor Management: Regularly reviewing vendor performance, compliance, budget, invoicing, KPIs

What You Will Have:
Problem Solving:

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Requirements Analysis:

• Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Technical Troubleshooting:

• Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Considerations For Top Candidates:

• Bachelor's degree preferred
• Previous experience with vendor management
• Experience creating, revising and meeting metrics around SLA's and SOW's
• Experience acting as team lead providing direction and mentoring teams

Additional Info :

• Must be willing to work out of one of the locations provided AND work out of the office 3 times a week.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 6, 2024 - November 12, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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