- Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.
Position Overview
We are seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management at Applus+ IDIADA from a business perspective. This strategic role bridges business needs and technology solutions, transforming sales processes through effective system implementation and data-driven insights.
Key Responsibilities
Team Leadership & Management
- Manage and mentor a team of 2 Salesforce professionals
- Coordinate activities, assign tasks, and monitor performance
- Foster a collaborative environment focused on continuous improvement
Salesforce Implementation & Business Analysis
- Lead end-to-end Salesforce implementation projects and enhancements
- Analyze and translate user needs, management requirements, and company objectives into effective Salesforce solutions
- Maximize platform capabilities while minimizing unnecessary customization
- Ensure best practices in configuration and business process design
- Act as primary liaison between business stakeholders and technical teams
- Identify opportunities to streamline sales workflows through technology
Reporting & Business Intelligence (Team Oversight)
- Integrate data from Salesforce, SAP, and other tools to provide holistic business insights
- Define, track, and analyze Key Performance Indicators (KPIs) for sales operations
- Extract actionable insights and communicate findings to management
- Coordinate development of dashboards and visualization tools
Data Management & Systems Integration
- Oversee database management, data mining, and data cleansing activities
- Manage data flow between Salesforce, SAP, and other enterprise systems
- Conduct regular data quality assurance activities
- Establish data governance standards
Training & Enablement
- Develop training materials in the learning management system
- Lead training sessions with Salesforce team support
- Communicate effectively with stakeholders at all organizational levels
- Gather user feedback and translate it into actionable improvements
Qualifications
Experience & Technical Skills
- 5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership
- Deep knowledge of Salesforce platform, SAP integration, and enterprise BI tools
- Expertise in sales process reporting, data analysis, and business intelligence
- Experience with data mining, visualization, system integrations, and APIs
- Proven track record managing teams and translating business needs into technical solutions
Leadership & Soft Skills
- Strong analytical, problem-solving, and stakeholder management abilities
- Experience leading teams and cross-functional projects
- Ability to define and track KPIs for complex sales processes
- Excellent communication skills
- Proactive, solution-oriented mindset with strong organizational skills
Applus IDIADA is committed to equality, diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.
Skills Required
- 5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership
- Deep knowledge of the Salesforce platform (configuration, best practices, solution design)
- Experience integrating Salesforce with SAP and managing enterprise system integrations
- Experience with enterprise BI tools and building dashboards/visualizations
- Experience with data mining, data cleansing, data quality assurance, and data governance
- Experience with APIs and managing data flow between systems
- Proven track record managing and mentoring a team (people leadership)
- Ability to define, track, and report on sales KPIs and extract actionable insights
- Excellent stakeholder management, communication, and cross-functional project leadership skills
- Experience developing training materials and delivering training via a learning management system
What We Do
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. We have a large team of more than 2500 professionals drawn from over 28 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies. If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies. Engineering services: comprehensive design, engineering and validation capabilities for vehicle development projects: CAD, CAE and testing of all major vehicle functionalities. Proving grounds: the most comprehensive proving grounds in Europe and Asia, located in Spain and China. Both grounds offer excellent customer support and facilities that provide the highest standards of safety and confidentiality. Homologation services in accordance with all European EC and ECE Regulations. We are also accredited for Australia, Europe, Japan, Taiwan, Malaysia and give consultancy to other countries and regions such as South America (including Brazil), China, Russia, Middle East, Gulf Countries, ASEAN, USA, Canada, among others
