Lead, Billing & Contracts

Ready to be a Titan?

What You'll Do:

• Own billing, payments and contract management processes for various ServiceTitan and affiliate products, partnering cross-functionally across departments (Sales, Legal, Revenue Operations, Onboarding, Support, Success, AR/Collections)

• Oversee billing and contracts functions by leading and managing new and existing workflows

• Manage M&A activity by partnering with Deal Desk to ensure accuracy in account and opportunity records

• Assist with month-end close responsibilities related to billing and partner with Revenue Accounting to ensure revenue is appropriately recognized following US GAAP

• Partner with Revenue Operations Accounting Manager to support centrally billed ServiceTitan customers, parent/child accounts, and strategic accounts by preparing billing usage files and centralized invoices monthly

• Partner with our IT and Revenue Accounting teams on ongoing migration to Salesforce CPQ+Billing and Workday revenue

• Assist with various billing-related reporting, including ad hoc requests

• Manage a team of individuals

What You'll Bring:

• Bachelor’s Degree in Accounting, Finance, Business Administration or equivalent field

• Proficient understanding of basic accounting theory (e.g. Accounts Receivable & Revenue)

• 5+ years of relevant work experience

• Proficiency with Microsoft Excel

• Experience with Salesforce CPQ + CRM

• Strong ability to meet deadlines and multi-task within a fast paced environment

• Strong written and oral communication skills and detail-oriented

• Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.