Lead Assistant Manager - Business Analyst

Posted Yesterday
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Chennai, Tamil Nadu, IND
In-Office
Mid level
Information Technology • Database • Consulting
The Role
Leads product ownership activities in an Agile/Scrum environment, including requirements documentation, user story creation, backlog prioritization, sprint planning, stakeholder alignment, and feature validation. Serves as the liaison between business stakeholders, customers, engineering, QA, and Scrum teams to translate business needs into technical requirements and ensure successful delivery.
Summary Generated by Built In

Key Responsibilities:

  • Lead Documentation Efforts: Own the creation and maintenance of detailed documentation including user stories, functional specifications (FSDs), and acceptance criteria.
  • Sprint Planning & Execution: Collaborate with engineering and Scrum teams to plan sprints, prioritize backlogs, and ensure timely delivery of features.
  • Story Management: Write, refine, and manage user stories in the product backlog, ensuring clarity and alignment with business goals.
  • Scrum Team Integration: Act as the voice of the customer within the Scrum team, participating in all agile ceremonies and ensuring continuous alignment between business and technical teams.
  • Validation Leadership: Coordinate with QA and business users to validate features and ensure they meet acceptance criteria and business expectations.
  • Business Translation: Serve as a liaison between business stakeholders and engineering, translating complex business needs into clear technical requirements.

Education:

  • Bachelor’s degree 

Experience:

  • 3+ years of experience as a Product Owner or in a similar role within an Agile/Scrum environment.
  • Strong understanding of Agile methodologies and product lifecycle management.
  • Excellent communication, documentation, and stakeholder management skills.
  • Experience with tools such as Jira, Confluence, or similar.
  • Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

Preferred Experience:

  • Experience with Healthcare IT, claims processing preferred
  • Certified Scrum Product Owner (CSPO) or equivalent certification.





Additional Core Strengths and Skills:


  • Teamwork: Working collaboratively with others to achieve common goals and positive results.
  • Continuous Learning: Creating the environment and processes to ensure continuous learning, leading to an increasing capacity to create the future – at an individual and organizational level.  
  • Customer Advocate: Always keeping the customer “top of mind”, from daily interactions through seeking and understanding current and future needs.  
  • Manage Change: Managing, leading, and enabling the process of change and its effect on individuals and the organization.  

If you're ready to be more than an employee and join a team where your contributions shape the narrative of innovation, this is your moment. Apply now, and let's embark on a journey where your skills and ambitions find their perfect match. Become a vital part of EXL's mission to redefine what's possible.


What We Offer:

  • EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
  • From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants. 
  • You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth. 
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned as a senior level professional as advisors. 

Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond. 

Responsibilities

Soft Skills    •    Strategic communicator with executive presence and strong storytelling ability
•    Bias for ownership and accountability—drives outcomes, not just deliverables
•    Ability to lead through influence, ambiguity, and complexity
•    Trusted mentor and culture-builder in global team settings
Working Hours    General Shift – 8.00 AM to 5.00 PM
Flexibility needed during U.S. go-lives and global cross-functional syncs.
 

Qualifications
  • Master’s / Bachelor’s degree from top tier colleges with good grades, preferably from an Engineering Background

Skills Required

  • Bachelor's degree
  • 3+ years of experience as a Product Owner or in a similar Agile/Scrum role
  • Strong understanding of Agile methodologies and product lifecycle management
  • Excellent communication, documentation, and stakeholder management skills
  • Experience with Jira, Confluence, or similar tools
  • Ability to work cross-functionally and manage multiple priorities
  • Strategic communication, executive presence, and storytelling ability
  • Ability to lead through influence, ambiguity, and complexity
  • Master's degree
  • Engineering background
  • Healthcare IT or claims processing experience
  • Certified Scrum Product Owner certification or equivalent
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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