Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Engage and influence business stakeholders on their ERP functional requirements and drive the design and delivery of fit for purpose, business strategy-aligned, cross domain functional solution blueprints and associated solutions across the ERP estate. Interface between business and delivery teams to drive and ensure service delivery on production system stability, projects and enhancements
Job Description
Accountability: Operational: Maintenance and Production Support
- Proactively monitors SAP Early Watch Alert reports from the SAP Technical Support team and take all precautions to enable system stability and availability.
- Adheres to the production support processes, methodology and standards in order to ensure that the quality and integrity of the system is maintained.
- Escalate SAP support team's non adherence to processes methodology and standards to the Lead Technology.
- Meet regularly with business representatives to determine client prioritization and needs regarding problem resolution.
- Drive Escalate unresolved Problems, Incidents and Requests to conclusion, and inform to the Lead Technology.
Accountability: Small Enhancements and Project
- Adhere to the ABSA Change Management processes and procedures in order to ensure that the quality and integrity of the system is maintained.
- Coordinate and facilitate, together with business and support team, analysis, assessment and design workshops for all new requirements.
- Coordinate and facilitate, together with business process owners to identify improvement opportunities.
- Compile functional specifications using the BRD, outcomes of workshops and ASAP methodology templates where programs need to be changed or written.
- Complete all relevant documentation from stage zero, request for quote, DA decks and obtain relevant signoffs from business.
- Ensure the delivery partner adhere to target dates and deliverables agreed with business, escalate to the Lead Technology should it be required.
Accountability: Communication and Liaison
- Meet regularly with relevant business units to ensure optimum delivery, maintenance, support of the SAP solution and customer satisfaction.
- Ensure to communicate to stakeholders to inform of systems issue, downtime etc.
Accountability: Learning and Development
- Conduct research using available SAP resources such as OSS (Online Service System), SDN (SAP Developer Network) and SAP Expert Journal, with respect to the relevant SAP modules and solutions.
- Interacts with SAP organization, professional bodies (e.g. Africa SAP User Forum, Gartner, SAPHILA, etc.) and peers as appropriate, to keep abreast of technology developments and business trends relevant to the product.
- Acquire additional SAP skills in cross-functional areas and enabling technologies.
Education and Experience Required:
- Degree or Diploma in IT.
- Certified in SAP BW4 Hana and Sap Analytic Cloud (SAC).
- At least 6 years of practicing in Sap BW.
- At least 2 years working experience with SAP BW4 Hana.
- Good working knowledge on S4 with the Finance and Procurement modules.
Knowledge & Skills:
- Working understanding of the SAP modules and functional integration into other SAP modules.
- Sound BW4 Hana and SAC knowledge of ETL modeling processes.
- Sound knowledge of Data integration and the tools required when working with external data sources.
- Good working experience working with ABAP and CDS views.
- Process re-engineering and organizational design skills.
- Management consulting and general business insight.
- Strategic and system thinking.
- Facilitation skills and appropriate group techniques.
- Proficiency in MS Office.
- Ability to work independently with minimal assistance.
- Strong problem-solving skills: able to logically break down a problem into smaller manageable parts to solve.
- Financial services sector experience and understanding preferred.
- Working with people.
- Achieving personal work goals and objectives.
- Relating and networking.
- Planning and organising.
- Learning and researching.
- Coping with pressure and setbacks.
- Interpersonal and written and verbal communication skills.
- Ability to work independently as well as within a team.
Education
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
