Lead Analyst/Assistant Operations Manager

Posted Yesterday
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Hyderabad, Telangana, IND
In-Office
Mid level
Fintech • Healthtech • Analytics
The Role
Manage an AR follow-up team: assign work, prepare daily performance reports, provide operational training and compliance, ensure timely delivery of tasks, control absenteeism/attrition, drive productivity and quality, coach staff, and handle AR queues including payer rejections and denials using Excel-based analysis.
Summary Generated by Built In

Who we are:

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

 With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone. 

Designation: MT (Lead Analyst)

Role Objective: Manage AR follow up team as a front-line Manager and be responsible for meeting the team KRA’s

Essential Duties and Responsibilities:

  • Work assignment to team members
  • Prepare daily reports on team performance
  • Responsible for operational training and compliance of the assigned team
  • Ensure timely delivery of assigned projects and tasks
  • Control absenteeism and attrition within organization goals.
  • Drive qualitative work culture, also ensure to meet the team productivity and quality standards defined for the process.

Certification: NA

Skill Set:

  • Candidate should have strong knowledge of AR queues on including payor rejections and denials
  • Should have analytical skills & exhibit clear thinking/reasoning.
  • Should be able to comprehend & well-articulated to present his/her thought process well.
  • Should have excellent feedback and coaching skills.
  • Excellent communication and interpersonal skills.
  • Should possess good MS Excel skills
  • Should have problem identification and solution-based approach

Pre-requisite:

  • Should have overall 4+ years of experience in RCM Operations
  • Should have good healthcare knowledge.
  • Should have analytical skills & exhibit clear thinking/reasoning.
  • Should be able to comprehend & well-articulated to present his/her thought process well.
  • Should have excellent feedback and coaching skills.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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Skills Required

  • 4+ years experience in RCM operations
  • Strong knowledge of AR queues including payor rejections and denials
  • Good healthcare knowledge
  • Analytical skills and clear thinking/reasoning
  • Excellent communication and interpersonal skills
  • Excellent feedback and coaching skills
  • Good MS Excel skills
  • Experience with operational training and compliance
  • Team management and ability to meet team KRAs

R1 RCM Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.

  • Leave & Time Off Breadth Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
  • Flexible Benefits Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
  • Career-Linked Recognition & Rewards Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.

R1 RCM Insights

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The Company
HQ: Murray, UT
10,001 Employees
Year Founded: 2003

What We Do

R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

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