A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
We are seeking a seasoned AI Architect to lead the technical execution of LHG’s initial AI use cases. You will bridge the gap between business ideas and technical reality. Working on a one-year contract, you will architect, design, and oversee the development of AI agents and solutions aimed at streamlining workflows, enhancing guest engagement, and personalizing offerings. A key part of your role will be mentoring the internal LHG AI Cadre, transferring knowledge, and building internal capabilities to ensure sustainability beyond your contract.
Key Responsibilities:
- Solution Architecture: Design end-to-end AI solutions for identified S&M use cases (e.g., personalized guest offers, voice-enabled booking, workflow automation). Select appropriate models, platforms (cloud AI services, open-source LLMs), and integration patterns.
- Technical Leadership: Lead the technical development lifecycle, overseeing code quality and solution design. Make build-vs-buy recommendations.
- Mentoring & Capability Building: Act as a technical coach to the 8-10 members of the LHG AI Cadre. Conduct regular knowledge transfer sessions on AI agent development, prompt engineering, and system integration.
- Vendor Management: Collaborate with our external AI training partner to align the curriculum with the practical architecture being built.
- Implementation: Develop prototype solutions and oversee their deployment into production, ensuring they are scalable, secure, and compliant with data governance policies.
- Stakeholder Management: Communicate complex technical concepts and progress to non-technical stakeholders in the S&M and Executive teams.
Skills & Experience Required:
- Experience: 8+ years in software engineering, with at least 3+ years focused on building and deploying AI/ML solutions (ideally including Generative AI and LLMs).
- Technical Stack: Proficiency in Python, experience with AI/ML frameworks (LangChain, LlamaIndex), cloud AI platforms (Azure OpenAI, AWS Bedrock, or GCP Vertex AI), and API development.
- Architecture: Strong understanding of RAG (Retrieval-Augmented Generation), vector databases, and agentic architectures.
- Domain (Preferred): Experience in the hospitality, travel, or retail sector is a strong plus, specifically regarding customer data platforms (CDPs) and personalization engines.
- Soft Skills: Excellent communication and teaching ability. Must be comfortable working in a collaborative, cross-functional team.
For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
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What We Do
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
