The Role
Lead end-to-end AI/ML solution development including model design (deep learning, NLP, LLMs), MLOps, backend services, responsive frontends, scalable data pipelines, and collaboration with stakeholders and governance for compliant production systems.
Summary Generated by Built In
Requisition Number: 2365633
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a highly skilled AI/ML engineer with deep expertise in building and scaling enterprise AI/ML and digital applications to drive innovative healthcare solutions. This role blends hands-on AI/ML development with full-stack software engineering, enabling delivery of end-to-end intelligent, scalable, and user-facing systems.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a highly skilled AI/ML engineer with deep expertise in building and scaling enterprise AI/ML and digital applications to drive innovative healthcare solutions. This role blends hands-on AI/ML development with full-stack software engineering, enabling delivery of end-to-end intelligent, scalable, and user-facing systems.
Primary Responsibilities:
- Partner with business stakeholders and Technical Product Owners (TPOs) to translate business needs into AI/ML-driven and application solutions
- Drive end-to-end solution development across AI/ML models, backend services, and frontend applications
- Design, build, and deploy AI/ML models including deep learning, NLP, and LLM-based applications
- Develop responsive frontend applications using React and React Native
- Build scalable backend services and APIs using Java
- Design and manage databases using MongoDB, MySQL, and enterprise data platforms
- Implement and optimize MLOps pipelines including model deployment and monitoring
- Develop solutions using distributed computing frameworks such as Spark
- Design experiments, conduct analysis, and evaluate model performance
- Ensure production reliability across AI, backend, and frontend components
- Collaborate with governance teams to ensure compliance and responsible AI use
- Build scalable data pipelines for real-time and batch processing
- Communicate technical solutions to both technical and business stakeholders
- Stay current with emerging technologies across AI/ML, GenAI, and application development
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- 8+ years of software engineering experience
- 5+ years of AI/ML experience
- Solid Python and ML/DL frameworks experience (PyTorch, TensorFlow)
- Experience with LLMs and GenAI patterns (RAG, embeddings, NLP)
- Experience with React and/or React Native
- Experience with MongoDB and MySQL
- Experience with Spark or distributed computing
- Cloud experience (AWS or Azure)
- Experience deploying production-grade AI/ML systems
- Solid backend development using Java
- Proven solid communication and collaboration skills
Preferred Qualifications:
- Experience with healthcare data standards (FHIR, HL7)
- Experience building consumer-facing or digital health applications
- Experience with personalization and real-time
- Knowledge of Responsible AI, governance, and compliance
- Familiarity with agentic AI and conversational AI systems
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- 8+ years of software engineering experience
- 5+ years of AI/ML experience
- Proficiency in Python
- Experience with PyTorch and TensorFlow
- Experience with LLMs and GenAI patterns (RAG, embeddings, NLP)
- Experience with React and/or React Native
- Experience with MongoDB and MySQL
- Experience with Spark or distributed computing frameworks
- Cloud experience (AWS or Azure)
- Experience deploying production-grade AI/ML systems
- Solid backend development experience using Java
- Experience implementing and optimizing MLOps pipelines (model deployment and monitoring)
- Proven communication and collaboration skills
- Experience with healthcare data standards (FHIR, HL7)
- Experience building consumer-facing or digital health applications
- Experience with personalization and real-time systems
- Knowledge of Responsible AI, governance, and compliance
- Familiarity with agentic AI and conversational AI systems
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
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Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
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Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
