Hiring Range: $100,890 - $150,000
The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
About the Role
Eastern Bank is looking for an AI Engineer to help build and scale enterprise AI capabilities across the bank. In this hands-on role, you’ll develop AI agents and automated workflows, build retrieval and prompt systems, and support the integration of AI tools within embedded business division roles. You’ll thrive at the intersection of technical development and business enablement, turning non-technical use cases into working technical solutions.
Responsibilities
- Design, build, and maintain AI agents and automated workflows using Claude (Cowork, Code, Platform, etc.) and Microsoft-based tooling (Copilot, SharePoint, Power Platform, Azure AI services)
- Develop retrieval-augmented generation (RAG) pipelines and prompt systems that are accurate, reliable, and easy to maintain
- Partner with business units across divisions to understand workflows and pain points, and translate use cases into clear technical specifications
- Serve as a technical resource and enablement partner for embedded AI roles within business divisions
- Build and refine retrieval systems and prompt architectures that drive agent accuracy and reliability
- Prototype solutions and move them from proof-of-concept to embedded, day-to-day use across the bank
- Help develop and document workflows to govern and administer enterprise AI tools such as Claude, including access provisioning and usage policies
- Support responsible AI practices, including data handling and permissions appropriate for a regulated banking environment
Qualifications
- Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related field
- 1-4 years of experience in software engineering, data/ML engineering, or a related technical role
- Experience working with LLM-based tools and enterprise cloud and collaboration platforms
- Hands-on experience with LLM-based tools (Claude, OpenAI, Gemini, or similar), including prompt engineering and/or agent frameworks
- Familiarity with the Microsoft ecosystem (Azure, Copilot, Power Platform, or M365 admin and development tools)
- Comfort working with APIs, MCPs, basic data pipelines, and integration patterns
- Knowledge of AI governance, tool administration, and responsible AI considerations
- Strong communication skills, including the ability to sit with a non-technical stakeholder and translate their workflow into a technical plan
- Experience in regulated industries, such as financial services is preferred
Skills Required
- Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field
- 1-4 years of experience in software engineering, data/ML engineering, or a related technical role
- Experience working with LLM-based tools and enterprise cloud and collaboration platforms
- Hands-on experience with LLM-based tools such as Claude, OpenAI, Gemini, or similar, including prompt engineering and/or agent frameworks
- Familiarity with the Microsoft ecosystem, including Azure, Copilot, Power Platform, or Microsoft 365 administration and development tools
- Comfort working with APIs, MCPs, basic data pipelines, and integration patterns
- Knowledge of AI governance, tool administration, and responsible AI considerations
- Strong communication skills and ability to translate non-technical stakeholder workflows into technical plans
- Experience in regulated industries such as financial services
Eastern Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastern Bank and has not been reviewed or approved by Eastern Bank.
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Retirement Support — A defined‑benefit pension layered with a 401(k) and ESOP/cash‑balance elements creates uncommon depth for long‑term wealth building. This retirement stack differentiates the total package versus many regional banks.
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Equity Value & Accessibility — An employee stock ownership plan adds equity participation alongside core pay and benefits. IPO‑related share allocation underscores the program’s role in total rewards.
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Inclusive Benefits Coverage — Long‑standing LGBTQ+ support and sustained recognition for equality practices indicate benefits parity such as equal partner coverage. Employee networks and an inclusion focus are positioned as integral to the overall benefits experience.
Eastern Bank Insights
What We Do
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
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