The Accounts Receivable Lead will be responsible for managing all aspects of billing and collections on an assigned broker book of business, as well as providing leadership, transactional support, and professional development to a small team of Accounts Receivable Representatives.
Responsibilities:
- Lead a small team of Accounts Receivable Representatives, ensuring adherence to departmental guidelines, as well as providing transactional support and professional development.
- Meet all departmental collection and processing standards, including accurate and timely application of payments and reporting of past due balances.
- Provide clear, detailed communication to internal and external stakeholders to ensure timely resolution of all billing requests and discrepancies.
- Maintain accurate records and supporting documentation in shared drives as required.
- Prepare monthly collection action reports for management.
- Prepare disbursement requests for policyholder returns and broker commissions.
- Demonstrate commitment to PMA’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
Qualifications:
- Bachelor's degree or equivalent experience-at least 2 years of Accounts Receivable experience
- Hybrid to the Blue Bell location
- Collections experience
- Previous insurance industry experience a plus
- Knowledge of Microsoft Excel and Word
- Strong verbal and written communication skills
- Strong analytical and critical thinking skills
- Ability to prioritize multiple tasks
Skills Required
- Bachelor's degree or equivalent experience
- At least 2 years of Accounts Receivable experience
- Collections experience
- Strong verbal and written communication skills
- Strong analytical and critical thinking skills
- Ability to prioritize multiple tasks
PMA Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PMA Companies and has not been reviewed or approved by PMA Companies.
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Leave & Time Off Breadth — Time off is described as generous, with a sizable PTO bank and a broad paid-holiday schedule. Feedback suggests the ability to accrue and use substantial leave is a standout element of the package.
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Retirement Support — Retirement support includes a 401(k) with company contributions and immediate vesting on certain employer dollars. Profit-sharing and automatic eligibility are positioned as meaningful additions to total rewards.
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Flexible Benefits — Benefits are organized in a cafeteria-style format with multiple medical plan choices, HSA options, FSAs, and a broad set of voluntary coverages. Feedback suggests this flexibility enables tailoring coverage to individual needs.
PMA Companies Insights
What We Do
PMA Companies provides risk management solutions and services, specializing in workers’ compensation and offering property & casualty insurance, in the United States. Headquartered in Blue Bell, PA, PMA Companies is a member of Old Republic Companies. Old Republic International Corporation (NYSE: ORI) is one of the nation’s 50 largest publicly held insurance organizations. PMA Companies includes: PMA Insurance Group, specializing in workers’ compensation, and providing other commercial property & casualty insurance products; and PMA Management Corp. and PMA Management Corp. of New England, providing results-driven TPA and Risk Services specializing in workers’ compensation and liability. We maintain a large client retention rate of 90% or higher and a client satisfaction rate of 96% per an independent survey. At PMA, we still build relationships the "old-fashioned way." Our clients know we care. They know we say what we do and do what we say. And they know that they can count on us to deliver tangible value to their business and to work passionately on their behalf.
