Job Description:
Key Responsibilities
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Conduct L&D needs assessments with defined data-driven success measures in collaboration with key stakeholders.
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Develop innovative, scenario-based L&D delivery programming in partnership with Design peers for domain expertise, leadership, and soft-skills development.
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Deliver dynamic, interactive, appealing, and audience-specific instructor-led sessions.
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Ensure all L&D Delivery solutions employ Adult Learning Principles.
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Lead practice exercises (e.g., system demonstration, role-play) and other knowledge transfer evaluation components to assess topic understanding and application.
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Assess and measure the impact and effectiveness of L&D offerings for improvement opportunities through data collection and analysis.
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Partner with L&D Delivery and Design peers to develop best in class L&D experiences that have measurable business impact.
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Work closely with global network POCs (i.e., BPO L&D counterparts) to ensure consistent application of delivery strategies and programs across all company sites.
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Conduct topic shadow sessions and program reviews at a regular cadence to ensure L&D solutions align with current business needs.
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Continuously collaborate with business stakeholders to form strategic partnerships, establish shared ownership of L&D solutions, and identify improvement opportunities.
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Employ a continuous improvement mentality to elevate existing L&D delivery approaches and output.
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Stay up to date on L&D delivery applications (e.g., flip classroom platform), tools, and best practices to innovate our L&D solutions.
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Manage L&D projects successfully, ensuring timely execution of tasks from conception to completion.
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Complete additional assignments as needed to help the team deliver on customer promises.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What the Team is Saying
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What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
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Remitly Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.
