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Job Description:
We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's beautiful Washington DC office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team. The scheduled hours of this position are Monday to Friday 10:00a.m to 7:00p.mKey responsibilities include:
- Answers and directs all incoming calls (internal and external), by operating a multiple line switchboard
- Ascertains appropriate resources when caller’s contact person is unavailable
- Provides assistance when caller has limited information
- Greets visitors, maintain visitor's log, and assists clients
- Ensures reception area is well maintained and has a professional appearance
- Reports general maintenance issues to the appropriate office or building services personnel
- Possesses knowledge and understanding of current Firm procedures regarding documents served by the Courts and handles appropriately
- Provides a variety of administrative and clerical duties as necessary
- Reserves visitor offices and conference rooms
- Works directly with firm IT and multimedia teams, internal catering department, internal and external clients
Experience and qualifications:
- High School diploma, or equivalency, minimum of five (5) years of work experience
- At least one (1) year of receptionist experience
- Strong commitment to excellent client service
- Strong written and verbal communication skills
- Strong understanding and experience with Outlook and Microsoft Word
- Ability to adapt to change and balance competing demands
- Strong planning/organizational skills
- Able to resolve and/or escalate issues
- Strong attention to detail
- Team Player
- Flexibility to work overtime is required.
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Hours: Monday-Friday 10:00am-6:30/7:00pm
The Compensation range for this role is 24.48 to 35.98 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
Click here to learn about Epiq's Benefits.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Epiq Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epiq and has not been reviewed or approved by Epiq.
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Healthcare Strength — Health, dental, and vision coverage is described as available for full-time, direct-hire employees, alongside life and disability protections and an employee assistance program. Access to these staples is portrayed as a meaningful part of the total rewards package for eligible roles.
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Retirement Support — A 401(k) plan with employer matching is described as part of the U.S. benefits offering. Having retirement support is positioned as a baseline benefit that some employees value.
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Fair & Transparent Compensation — Pay is characterized as good or decent in certain roles, suggesting market-aligned compensation exists in parts of the organization. Total compensation is also framed positively in some accounts that bundle pay with core benefits.
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What We Do
Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.
