LATAM Internship Program | Solution Engineer Intern [Colombia]

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About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Who we Are
We are an ambitious team of doers, designers, entrepreneurs, engineers, strategists, and storytellers passionate about developing ideas and delivering working solutions. Here you’ll find a transformative pre-sales innovation team within the world’s most innovative company—according to Forbes, not just us—and we’re looking for the best talent around the globe.
Who you Are
If you are curious, proactive, committed, creative and passionate about getting hands-on with technology and eager to start your career in an innovative environment, you are perfect for us!
You are a creative, tech-enthusiast and like technically challenging scenarios, which will be solved using the full power of the Salesforce platform.
Through the internship you will demonstrate your team work, collaboration and proactivity skills while working with your peers on Q Branch and Solution Engineers while at the same time you get expertise on Salesforce solutions, including Sales, Service, Marketing and Experience Clouds. Consider this your introduction to the sales organization, spend some time learning, and be on your way to an exciting career at Salesforce
What You’ll Do
As Solution Engineer also known as a “Pre-Sales Consultant” or “Sales Consultant,” the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
 

• We are looking for individuals who are completely motivated by the new world of AI and Data, who can work autonomously, innovate, challenge, collaborate, communicate, learn and problem solve.

• We are looking for people who define themselves as curious, with a passion for innovation and constant self-improvement, who claim to be creative and able to explore, and to iterate and deal with change and ambiguity.

• We are looking for team players, always willing to help but also able to multi-task, prioritise and manage their time effectively

• You should be passionate about Equality and giving back to the community as your customers will be Non Profits.

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves our customer’s challenges

• Build and present customized demos of Salesforce products

• Convey deep knowledge of the customer’s technology as it pertains to Salesforce’s solutions

• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Ability to travel based on territory alignment and region

Qualifications

• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, or work experience, etc.)

• Experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar role

• Solid presentation and communication skills

• Ability to work as part of a team to solve technical problems in varied environments

• Knowledge of related applications, relational database and web technology

• Knowledge of related applications, the AI landscape, and other cloud technology

• Experience in AI, automation, Generative AI Strategy and LLM-based Autonomous Agents

• Established and experienced pre-sales professional, ideally previous experience as a Sales Engineer/Architect for a CRM/AI company or similar technology

• Ability to build impactful assets, demonstrations and prototypes

• Skills and track record on project delivery in a customer environment

• Team delivery, working with large groups in pressurized environments to deliver challenging complex proposals, solution designs and solutions

• Continuous learning attitude with a demonstrated history of self-enablement and advancement in both technology and behavioural areas.

• Ability to communicate efficiently up, down and across an organization, summarizing concepts, scenarios and situations to senior internal and external individuals and teams, including positioning negative recommendations or proposals.

• Self-management and organizational skills, able to prioritize work based on evaluation of different requirements.

What we offer:

• 12 month internship.

• In-depth training in our solutions

• Great benefits

• Challenging, dynamic and fun working environment

Need to have
English fluency: strong language skills (spoken and written due preparation material and certification exams are in English).
Proactivity and sense of curiosity.
Ability to work independently and with a team essential.
Self-motivated, desire to learn and self-study.
Great communication skills
Nice to have
Knowledge of Java, Javascript, JQuery, HTML5, CSS and other web technologies is an advantage;
Previous Salesforce knowledge or Salesforce Certifications
Experience in UX or UI design.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.