Laboratory Services Partnership Manager

Posted 2 Days Ago
Be an Early Applicant
London, England, GBR
In-Office
Entry level
Other
The Role
Develop and manage strategic partnerships between a dental laboratory and dental practices. Identify opportunities to improve patient journeys through laboratory services and digital workflows, drive customer retention and revenue growth, manage stakeholder relationships, and support future service development. The role also requires travel to UK locations and collaboration with clinicians, practice teams, and laboratory partners.
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Job Description

Are you a natural leader with a passion for creating long-term partnerships with dental practices and specialist clinicians to drive customer retention, revenue growth, and mutual business success?

We’re looking for a motivated and people-focused Practice Partnership Manager to join our fabulous  team at Ceramiart Dental Laboratories in London. 

  • Full-time hours available, 40 hours per week over 5 days 
  • Competitive hourly rate from £19p/h 

The Practice Partnership Manager is responsible for developing, managing, and growing strategic relationships between the dental laboratory and PortmanDentex practices. The role focuses on creating long-term partnerships with dental practices and specialist clinicians to drive customer retention, revenue growth, and mutual business success.

The Practice Partnership Manager works closely with clinicians and practice teams to identify opportunities where laboratory services and digital workflows can improve the patient journey.

The Practice Partnership Manager will work closely with a partnered laboratory on future development of services and digital workflows to future proof the laboratory.

About you 

We’d love to receive your application to our Practice Partnership Manager vacancy if you have the following skills and experience: 

  •  GDC Registered Qualified Technician
  •  Experience within the dental or laboratory sectors.
  •  Proven experience in business development, account management, or commercial relationship management.
  •  Strong relationship-building and stakeholder management skills.
  • Excellent communication and presentation abilities.
  •  Ability to manage multiple client relationships effectively.
  •  Full UK driving licence.
  •  Ability to travel to other UK locations as required
  •  Positive, customer focused working culture

What do you get in return? 

  • Professional Fees Covered: GDC, Indemnity and CPD costs fully covered 
  • Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme 
  • Additional Reward: bonus scheme based on practice performance 
  • Extra Leave: Birthday off and option to buy 3 more days 
  • Family Support: Enhanced maternity/paternity leave 
  • Financial Security: Contributory pension scheme 

Who are we? 

PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry, putting patients first and helping each other grow both at work and beyond. 

Application process 

When you click apply, we’ll just need your CV and contact details, along with the answer to four quick questions and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application. 

Ready to join us? Click apply to take the next step in your career. 

#LI-NC1 
IND003 

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

Skills Required

  • GDC-registered qualified technician
  • Experience within the dental or laboratory sectors
  • Proven experience in business development, account management, or commercial relationship management
  • Strong relationship-building and stakeholder management skills
  • Excellent communication and presentation abilities
  • Ability to manage multiple client relationships effectively
  • Full UK driving licence
  • Ability to travel to other UK locations as required
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The Company

What We Do

PortmanDentex is one of the largest dental groups in the UK and a leading provider of privately-focused dental care. With a mission to reimagine group dentistry and wellness, the company operates over 370 practices across the UK and Ireland, providing exceptional dental care for more than 1.5 million patients annually.

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