Responsible for the efficient handling of laboratory specimen receipt in a timely manner: Correctly identify the patient specimens while receiving blood/non-blood specimens in Lab computer system and charting of patient reports while practicing good customer service skills. Provide coverage of front desk area which includes: receipt of specimens by pneumatic tube, clerical functions associated with specimen receipt, answer phones, and provide information to nurses, doctors, etc. as required. Log in patient requests from outside facilities or offices; Preparation of send out specimens for reference laboratory following outlined protocol; Charting of lab reports maybe required. Manages information in Lab computer system. Receives and process all laboratory test specimens (blood and non-blood). Performs steps required to complete specimen receipt plus general lab and reference sample processing. Trains new staff in each area for which competency is maintained. Performs any other assigned duties which may include charting of cumulative reports.
Preferred QualificationsHigh School Diploma or equivalent. Work requires knowledge of phlebotomy preferred, customer interaction, and public relations skills and to handle age specific needs.
Skills Required
- Ability to correctly identify and process blood and non-blood specimens, and perform specimen receipt steps
- Manage information in lab computer system and chart patient reports
- Clerical skills including answering phones, logging external requests, and preparing send-out specimens per protocol
- Train new staff and maintain competency in assigned areas
- High School Diploma or equivalent
- Knowledge of phlebotomy
- Customer interaction and public relations skills, ability to handle age-specific needs
What We Do
Jackson Hospital in Montgomery, Alabama is a non-profit community health network including a 344-bed acute care hospital, a multi-specialty physician clinic, an ambulatory surgery center, and a freestanding imaging center. Its mission is to provide superior healthcare in a safe, compassionate environment while fulfilling its charitable obligation as a not-for-profit organization.
