POSITION SUMMARY:
Under the general supervision of the Laboratory Support Services Supervisor, the LST is responsible for providing quality customer oriented laboratory services including specimen procurement, specimen processing and related specialized procedures, and service to effectively communicate information to users of the Laboratory Services in order to ensure the department is able to operate efficiently and to successfully fulfill its mission. LSTs also provide training and guidance to less experienced laboratory support technicians.
The Lab Support Technician bridges the gap between clinical staff and pathologists. They process incoming surgical and biological specimens, manage laboratory equipment, and maintain meticulous records. Their duties ensure pathologists have correctly prepared samples and clinical data to diagnose diseases and conditions accurately
Position: Lab Support Tech
Department: Pathology Lab
Schedule: Part Time
ESSENTIAL DUTIES & RESPONSIBILITIES:
Specimen Processing
Understands study protocols and processes specimens accordingly.
Prepares the workstation with all essential supplies to ensure smooth processing of specimens.
Receives and verifies identification of specimens according to laboratory policies and procedures.
Labels specimens according to laboratory policies and procedures.
Distributes specimens to appropriate lab sections with in specific time frames.
Centrifuges and aliquots specimens, and follows all special handling instructions.
Processes, prepares, and stores specimens for send out to reference laboratories.
Processes random and 24 hour urine specimens.
Monitors and records daily temperatures and performs scheduled maintenance of equipment.
Customer Service and Communication
Communicates and cooperates to improve patient services and the quality of each patient's experience.
Demonstrates excellent communication skills with patients, staff members, and phone customers.
Establishes positive, professional relationships with coworkers and managers to enhance the efficient operation of the department.
Delivers reports in a timely fashion.
Respects and follows BMC's rules of confidentiality.
Consistently follows through and conveys accurate information .
Answers the telephone according to department policy and procedure.
Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
Incorporates Medical Center Values into all undertakings.
JOB REQUIREMENTS
EDUCATION:
High School Diploma.
EXPERIENCE:
One year of Laboratory and specimen processing experience is preferred.
Compensation Range:
$20.12- $26.02This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Skills Required
- High School Diploma
- Specimen processing experience (preferred: one year)
- Ability to centrifuge, aliquot, process, prepare, and store clinical specimens
- Follow study protocols, laboratory policies, and special handling instructions
- Maintain equipment, perform scheduled maintenance, and record daily temperatures/logs
- Strong communication and customer service skills; maintain confidentiality
- Provide training and guidance to less experienced laboratory support technicians
Boston Medical Center (BMC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).
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Pay Growth & Progression — Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
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Affordable Benefits — An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
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Leave & Time Off Breadth — Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.
Boston Medical Center (BMC) Insights
What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
