When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleLab Support AnalystLocation(s)Regeneron (Rensselaer) - Customer Site NY
Job Description
Job Responsibilities:
- Build and maintain a working relationship with Lab System Owners, IT Teams, and Management.
- Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment.
- Maintain daily assigned project related communications with team.
- Staying compliant by following Standard Operating Procedures, Job Aids, and Work Instructions.
- Function as technical SME.
- First Line User Support.
- User account setup/Password Resets
- Non-change control break fix.
- Execution of Change Controls.
- Like-for-like replacements.
- Completing Preventative Maintenance Work within deadline. Biannual and Annual Reviews.
- Execution of Change Controls.
- On-Call Support rotation schedule
- PER requests/ SOP Field Testing and SLC Review.
- Assist with Investigations.
- Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication and documentation skills are a must.
- Ability to manage one’s time with minimal supervision to achieve objectives.
Support:
- Audit response
- Validation
- Lab Administration
- PER requests
- Investigations
- Data backup configuration
- Software: training and advanced end user
- Data integrity assessments
- Training
- Repair systems
- Technical SME
- SOP Authoring
- Implement continuous improvement
- Change control requests and test plans
- Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
- Ability to manage one’s time with minimal supervision to achieve objectives
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
- Excellent customer service skills complimented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
Basic Qualifications:
- Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing
Preferred Qualifications:
- Bachelor's degree in Computer Science or Life Science
- 2 years of experience in lab environment is a plus
- Experience with scientific instrumentation
Other Requirements:
- Must be able to remains in a stationary position more than 25% of the time
- The person in this position needs to occasionally move inside and outside labs
- Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
- Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
- Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
- Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
The annual compensation range for this full-time position is $62,000 to $93,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.Skills Required
- Associate degree in Computer Science or Life Science
- 2 or more years of relevant technical experience
- Experience with Windows technologies
- Experience with manufacturing systems
- Experience with networking
- Strong technical writing, verbal communication, and documentation skills
- Bachelor's degree in Computer Science or Life Science
- Two years of experience in a laboratory environment
- Experience with scientific instrumentation
PerkinElmer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.
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Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
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Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
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Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.
PerkinElmer Insights
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.
