Lab Services Representative

Posted 3 Days Ago
Be an Early Applicant
Santa Rosa, CA, USA
In-Office
29K-36K Hourly
Junior
Healthtech
The Role
Coordinate patient specimen collection and laboratory clerical activities: receive, process, report, and deliver test results; prioritize tasks, maintain PHI privacy, and support staff and providers to ensure timely lab operations.
Summary Generated by Built In

We are so glad you are interested in joining Sutter Health!

Organization:

SPMF-Sutter Pacific Medical Foundation - North

Position Overview:

Provides a variety of routine and specialized clerical tasks required to help coordinate efficient and timely patient specimen collection. Supports laboratory activities related to the receiving, processing, reporting, and delivering laboratory test and results. Executes a variety of clerical duties, prioritizes information and requests in a timely manner. Gains confidence and cooperation from staff, physicians, and other healthcare providers. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety.

Job Description:

EDUCATION:

  • HS Diploma: High School Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

  • 1 year recent relevant experience

SKILLS AND KNOWLEDGE:

  • General knowledge of various medical terminology, procedures, views, and equipment.
  • Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.
  • Well-developed administrative, time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.
  • Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
  • Ensure the privacy of each patient’s protected health information (PHI).
  • Build collaborates relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

Rotating Weekends, Saturday

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.85 to $36.06 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Skills Required

  • High school diploma or GED
  • Minimum 1 year recent relevant experience
  • General knowledge of medical terminology, procedures, and equipment
  • Proficient written and verbal communication skills
  • Administrative, time management, and organizational skills; ability to prioritize and meet deadlines
  • Basic computer skills including Microsoft Word, Excel, Outlook, electronic health records (EHR) and EPIC
  • Ability to interpret written/oral instructions, evaluate data, and resolve standard problems from established options
  • Ability to work independently and as part of a team in an interrupted environment
  • Ensure privacy and protection of patients' protected health information (PHI) and adhere to regulations/policies
  • Build collaborative relationships with peers, staff, and providers

Sutter Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutter Health and has not been reviewed or approved by Sutter Health.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with broad networks and strong wellness support. Family coverage is characterized as low-cost or nearly free in some plan options, reinforcing perceived value.
  • Retirement Support Retirement offerings include employer matching and, in some cases, a pension after a tenure threshold. Supplemental protections like life and disability insurance add to the overall financial security package.
  • Leave & Time Off Breadth Paid time off is framed as generous, with examples of sizable PTO allotments early in tenure. Additional supports such as flexible scheduling and leave programs contribute to a sense of time-off breadth.

Sutter Health Insights

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The Company
HQ: Sacramento, CA
68,000 Employees
Year Founded: 1921

What We Do

Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

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