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The Role
Manage end-to-end participant recruitment and scheduling for in-person research at WHOOP Labs, ensuring demographic targets and study criteria are met. Coordinate communications, logistics, compensation, and reporting; partner with Research Scientists to translate study objectives into recruitment plans; support research panel growth, incentive budgeting, and continuous operational improvements.
Summary Generated by Built In
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Lab Operations Coordinator, Recruitment to own participant recruitment and scheduling for in-person research conducted at WHOOP Labs in Boston. This role will directly impact the quality and rigor of research by ensuring each study recruits the right participants, with intentional focus on demographic diversity and study-specific criteria. Working closely with Research Scientists and the broader Lab Operations team, you will help scale research capabilities, expand the research panel, and continuously improve the participant experience.
This is a W-2, Temporary position through the remainder of 2026, with an hourly pay range of $30 - $35/hr. Candidates must be prepared to work in person at WHOOP Labs in Boston, MA 5 days each week.
RESPONSIBILITIES:
- Lead session scheduling and end-to-end recruitment efforts for designated research programs within WHOOP Labs
- Recruit and schedule a high volume of participants for in-lab and field studies, ensuring alignment with demographic targets and inclusion goals
- Partner with Research Scientists to understand study objectives and translate them into clear recruitment criteria and execution plans
- Oversee participant communications, logistics, and compensation processes to deliver a seamless and professional experience
- Track recruitment progress, analyze gaps, and present updates and insights to the broader WHOOP Labs team
- Support strategic initiatives including research panel growth, budget planning for incentives, and continuous improvement of recruitment operations
QUALIFICATIONS:
- Bachelor’s degree from an accredited university
- 1–3 years of experience in research recruitment, research operations, study coordination, or a related field
- Experience managing multiple projects simultaneously in a fast-paced, detail-oriented environment
- Strong interpersonal communication skills with the ability to confidently conduct outreach and build relationships with diverse communities
- Demonstrated ability to think creatively and problem-solve to meet recruitment targets
- Highly organized with strong attention to detail and operational rigor
- Currently located in the Greater Boston area and able to work in-person at the WHOOP office 5 days per week
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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The Company
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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WHOOP Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
4 days a week
