Lab Operations Analyst I HYBRID: Chicago, IL (12pm-8:30pm-Days TBD)

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Chicago, IL, USA
Hybrid
23-23 Hourly
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Tempus is a technology company leading the adoption of AI to advance precision medicine and patient care.
The Role
Manages laboratory samples in LIMS, coordinates specimen processing, communicates sample status and delays to pharmaceutical and partner operations teams, tracks laboratory projects, monitors audits and high-priority orders, and helps prevent processing delays. The role requires strong organization, attention to detail, customer service, communication, adaptability, and the ability to work independently and collaboratively in a hybrid laboratory operations environment.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Laboratory Operations Analyst:

Shift: 12pm-8:30pm-Days TBD (*will most likely include 1 weekend day)

This is a hybrid role so it requires 3 days onsite at our office in Chicago, IL

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we believe the greatest promise for the detection and treatment of cancer lies in the deep understanding of molecular activity for disease initiation, progression, and efficacious treatment based on the discovery of unique biomarkers.

We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We're looking to build a laboratory operations team who are passionate and focused on developing state of the art techniques to processing and creating and interpreting vast amounts of genomic and molecular data.

What you’ll do:

  • Responsible for managing samples in the laboratory information management system (LIMS) and ensuring quick and efficient specimen processing

  • Develop a firm understanding of internal lab processes and databases with respect to pharmaceutical and partner ops projects.

  • Communicate directly with various members of pharma/partner ops departments to provide clarity on specimen status, delays, and expected completion dates

  • Respond to inquiries by email, slack and in person quickly and professionally

  • Responsible for tracking and managing progress on pharma/partner ops laboratory

    projects

  • Participate in monitoring audits of sample status and prevention of delays

  • Monitor high priority orders to ensure customer satisfaction and retention

Qualifications:

  • 4 year college degree in Biological Sciences or similar is preferred

  • Exceptional customer service skills and strong interpersonal skills

  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy

  • Show initiative and ability to work as part of a high-level team while working independently

  • Proven ability to learn new skills quickly and adapt to new processes smoothly

Illinois Pay: $23.25/hour


The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Skills Required

  • Four-year college degree in Biological Sciences or a similar field
  • Exceptional customer service skills
  • Strong interpersonal and communication skills
  • Highly organized and systematic approach
  • Strong attention to detail and accuracy
  • Ability to take initiative and work independently and as part of a team
  • Ability to learn new skills quickly and adapt to new processes

What the Team is Saying

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The Company
HQ: Chicago, IL
3,775 Employees
Year Founded: 2015

What We Do

We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.

Why Work With Us

We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.

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