Pre-Analytic Training and QA Coordinator

Posted 3 Days Ago
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Chicago, IL, USA
Hybrid
25-25 Hourly
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Tempus is a technology company leading the adoption of AI to advance precision medicine and patient care.
The Role
Coordinates onboarding and ongoing training for Pre-Analytics employees across accessioning, order processing, specimen receipt, and returns. Develops and updates training materials, conducts competency evaluations, maintains training records, and supports quality and performance improvement initiatives. Serves as a procedural subject matter expert and collaborates cross-functionally. Performs bench work as needed, up to 25% of the time. Requires onsite work in Chicago five days per week.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.


We are looking for a highly motivated and capable Pre-Analytic Training Coordinator to help onboard and train new and existing employees across our Pre-Analytics department (Accessioning, Order Processing, and Returns). 


Responsibilities:

  • Lead / coordinate the onboarding of new employees as well as initial training in Preanalytic workflows to ensure a positive new hire experience.
  • Provide / coordinate ongoing group and individualized training in specimen receipt, order creation, order updates, accessioning, order review, specimen returns for purposes of work performance enhancement and general education.
  • Deliver training in department policies and procedures.
  • Conduct related competency evaluation.
  • Develop and implement appropriate resources and tools to accomplish training objectives.
  • Evaluate and update existing training materials and plans.
  • Serve as a subject matter expert / procedural resource for department employees and external stakeholders (i.e. IT, Product, other downstream functions). 
  • Support leadership and Quality Manager with their goals in relation to quality and service metrics.
  • Assist with the creation and execution of improvement plans for underperforming employees.
  • Maintain accurate logs and records for all training competency assessments conducted.
  • Provide training with respect and professionalism at all times.
  • Perform bench work as needed (not exceed 25% of the time).
  • Additional tasks as needed

Qualifications:

  • High school diploma or equivalent (Bachelor's Degree preferred).
  • 3+ years relevant work/training experience.
  • Ability to design and implement training, and to measure and report on training effectiveness and outcomes.
  • Excellent verbal and written communication and interpersonal skills.
  • Ability to delegate tasks to others.
  • Thrives in a fast-paced environment.
  • Ability to navigate change.
  • Ability to work with others to plan and carry out training programs.
  • Self-driven and works well in a cross-functional team with minimal direction.
  • Impeccable attention to detail.
  • Ability to work onsite in our Chicago office 5 days a week

Illinois Pay: $25.00/hour


The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Skills Required

  • High school diploma or equivalent
  • Bachelor's degree
  • 3+ years of relevant work or training experience
  • Ability to design and implement training programs
  • Ability to measure and report training effectiveness and outcomes
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Ability to delegate tasks
  • Ability to work in a fast-paced environment
  • Ability to navigate change
  • Ability to plan and execute training programs collaboratively
  • Ability to work independently with minimal direction
  • Ability to work effectively in a cross-functional team
  • Impeccable attention to detail
  • Ability to work onsite in the Chicago office five days per week

What the Team is Saying

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Tempus AI Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, life and disability insurance, plus mental‑health resources and HSA/FSA options, with core items employer‑verified in mid‑2026.
  • Leave & Time Off Breadth — Paid time off and parental leave are consistently part of the package, with parental leave commonly cited around three months and related pages noted as recently employer‑verified.
  • Wellbeing & Lifestyle Benefits — Everyday perks such as commuter benefits, on‑site meals and coffee programs, gym discounts, charitable matching, ERGs, pet insurance, and team events are widely highlighted, with some amenities available in select offices.

Tempus AI Insights

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The Company
HQ: Chicago, IL
3,775 Employees
Year Founded: 2015

What We Do

We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.

Why Work With Us

We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.

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Tempus AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.

Typical time on-site: 3 days a week
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