This is an hourly position that pays $40,000/yr.
Interested applicants should apply by Sept 23, 2026.
Interested applicants should attach supporting documentation of the minimum qualifications listed below to the application.
Major Responsibilities:
- Provide helpdesk support to all labs/classrooms in the School of IT’s computer labs and classrooms.
- Keep laboratories safe, clean, and organized and ensure equipment is in operation condition for labs.
- Configure network and lab equipment including but not limited to computers, routers, switches, wireless access points, networked printers, and digital signage.
- Perform basic server and account administration.
- Perform inventory management of classroom and lab equipment, tools, test equipment for locally and grant funded assets.
- Assist Department Chairs in directing the activity of "work study" students and intern students making themselves available to answer questions and administer assistance as needed.
- Participate in community service, service learning, and civic engagement projects and activities as deemed appropriate by supervisor and local leadership.
- All other duties as assigned, consistent with commonly accepted practices.
Minimum Qualifications:
Associates degree in an IT field or a combination of education and professional work experience of 2 years or more is required for the position.
Computer proficiency in hardware/software support, computer networking, and server administration is a must.
Self-motivation, documentation, and excellent written and verbal communication skills are a must.
CompTIA’s A+ certification is required.
Experience in virtualization utilizing Hyper-V and/or ProxMox or other virtualization software solutions is a requirement.
Preferred Qualifications:
Additionally preferred, but not required, skills and industry certifications include Cisco’s CCNA, CompTIA’s Net+, Security+, Linux+, experience with automation tools (e.g. Terraform and Ansible) and container environments (e.g. Kubernetes and Docker).
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Skills Required
- Associate degree in an IT field, or a combination of education and at least two years of professional work experience
- Computer proficiency in hardware and software support, computer networking, and server administration
- Self-motivation, documentation skills, and excellent written and verbal communication skills
- CompTIA A+ certification
- Experience with virtualization using Hyper-V, Proxmox, or another virtualization software solution
- Cisco CCNA certification
- CompTIA Network+, Security+, or Linux+ certification
- Experience with automation tools such as Terraform and Ansible
- Experience with container environments such as Kubernetes and Docker
What We Do
Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.
