Summary: We are seeking an experienced L2 DevOps Engineer with over 5+ years of experience to design, implement, and manage infrastructure and deployment pipelines across hybrid environments, including on-premises data centers and cloud platforms. This role requires expertise in AWS, Azure, Kubernetes, IaC, CI/CD, and monitoring tools, along with strong troubleshooting and security practices. You will work closely with development, QA, and operations teams to ensure reliable, scalable, and secure delivery of enterprise-grade applications, while also mentoring junior team members and driving automation initiatives.
Responsibilities:
- Manage and support hybrid infrastructure, including physical data centers and AWS/Azure services.
- Design and implement Infrastructure-as-Code (IaC) using tools such as Terraform, Pulumi, CloudFormation, and Helm; manage GitOps deployments with ArgoCD/Flux.
- Configure and maintain Kubernetes clusters (EKS), ensuring scalability and high availability.
- Build, maintain, and optimize CI/CD pipelines with Jenkins, GitLab CI, Bitbucket, and GitHub.
- Automate deployments, scaling, and monitoring processes.
- Set up and maintain observability using Grafana, Prometheus, and other monitoring tools.
- Perform root cause analysis of performance issues and participate in on-call support.
- Manage SSL/TLS and code signing certificates and implement best practices for infrastructure security.
- Work with cross-functional teams to improve infrastructure reliability and delivery processes.
- Maintain clear documentation and contribute to knowledge sharing and incident post-mortems.
Required Skills & Experience:
- 5+ years of experience in DevOps, Site Reliability Engineering, or related roles.
- Strong hands-on expertise with AWS and Azure cloud services.
- Solid experience with Infrastructure-as-Code tools and GitOps.
- Proven experience with Kubernetes/EKS setup and operations.
- Proficiency in CI/CD pipelines and GitOps practices.
- Strong knowledge of monitoring and observability tools and incident/on-call management.
- Scripting and automation skills in Python, TypeScript, and Bash/shell.
- Good understanding of networking, Linux/Windows Server administration, and troubleshooting.
- Experience with data streaming and CDC pipelines and administering relational and in-memory data stores.
- Configuration management and server automation experience with SaltStack and/or Ansible.
- Experience managing SSL/code signing certificates and understanding of security best practices and compliance frameworks.
Soft Skills:
- Strong problem-solving and root cause analysis capabilities.
- Excellent communication and documentation skills.
- Ability to collaborate in weekly/bi-weekly team meetings and contribute to on-call rotations.
- Mentoring and knowledge-sharing mindset.
Skills Required
- 5+ years of experience in DevOps, Site Reliability Engineering, or related roles
- Strong hands-on expertise with AWS and Azure cloud services
- Experience with Infrastructure-as-Code tools and GitOps
- Experience setting up and operating Kubernetes/EKS
- Proficiency with CI/CD pipelines and GitOps practices
- Knowledge of monitoring, observability, incident management, and on-call support
- Scripting and automation skills in Python, TypeScript, and Bash or shell
- Understanding of networking, Linux and Windows Server administration, and troubleshooting
- Experience with data streaming, CDC pipelines, and relational and in-memory data stores
- Configuration management and server automation experience with SaltStack and/or Ansible
- Experience managing SSL and code-signing certificates
- Understanding of infrastructure security best practices and compliance frameworks
What We Do
At Showpad, we believe that the best buyer experience wins. And this is why we built the most complete and flexible sales enablement platform that marketing and sales rely on to prepare sellers, engage buyers, and optimize performance with insights.
Why Work With Us
We're a high-growth SaaS company that's redefining sales enablement. We have aggressive goals for growth - both for the company & our employees - and know we can't do it alone. We're looking for good-natured, authentic ass-kickers to grow their careers with us.
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